I was initially charged for an estimate mileage. I used half of what was estimated. I did not got any money back from the initial estimate. The location in fact tried to charge me Extra for gas, but after I sent photos proving the gas was returned the same as picked up, they refunded me the additional charges. Why I was not refunded for the unused mileage? Not recommending nor using this location again.
Nicolas D
Gulf Coast Drive Train
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spanish Fort, AL 36527
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Personnel working were unaware of how to change reservation. We had requested price for one way, and they were unable to provide that. Price they provided was also more than I had booked online. Front two tires were bald and bad before we even left and had not bee replaced. A blowout caused a two hour delay and a 2:30 AM arrival at our destination. When we returned the trailer, they didn’t remember taking to us and laughed about the tires. Price was good and the trailer held up fine after the tires were replaced, but we will never rent from here again.
Michelle PNice lady at office.
Jillian SThe location is convinient
Gabriel FWas only allowed exact mileage from pickup to drop-off location. Charged over $150 to travel 45 miles. Had to pay an additional $14 because of only being allowed 33 miles. I have used UHaul 3 times within the last 2 months and I will look at other rental companies for the next time.
Marc O