This location was great.
Paul S
Fays Cafe
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Albany, OR 97321
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkNot sure when U-Haul became attached to random, unknown, dying businesses. What happened to just U-Haul lots? I want to talk to real person. Not pick up the truck on the side of some random building that looks abandoned. The app is complete and utter trash. Had to put in my information 3 times. After returning my truck on time, my order stayed active on the app for 4 more days. Despite me calling 3 times to let them know it was still active and wanted them to clear it so I could finally delete the U-Haul app and never re use it. U-Haul called me the day after dropping the truck off to make sure it was there n ready to be picked up by another customer and yet, even tho someone else was driving the truck I had used the day before, it was still showing active under my name on the app. Also when did it become so expensive? Truck was clean n drove nicely. And one lady on U-Haul customer service was very pleasant and tried to be helpful. Although she was unable to help for days. Outside of that, just bad experience and I will be finding another service to use the next time I need a moving truck.
Harrison FScan to sign in, lucky my phone has a scanner app downloaded. I was called next day telling me I haven't returned the truck yet it was.
Lawrence VDid not get info on self pick up
John BWe appreciate the locations where there are humans to help... the pickup was difficult for us because it was not operated by a person. Everyone we spoke to on the phone prior to our pickup was excellent at communicating and good customer service.
Tony Z