Amanda K. on 9/26/2016
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Great Experience. Thanks.
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Chyrl P. on 9/26/2016
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Check in was easy and Sterling is awsome. Knowledgeable, and so kind. ??????????to Sterling
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Monica H. on 9/26/2016
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The young lady that took my reservation over the phone was helpful, when I can into pick up the truck Sterling helped me, he was very helpful, knowledgeable and quick. Even on Sunday when I came back in to pick up my cash difference, Sterling and the other gentleman working had great customer service!
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TERESA W. on 9/23/2016
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Well when I picked up the truck no one went to get the truck and check it out I ask for 24 hours and had to have it back by 1 and when I called to a skid I could have it back by 130 I was told I would be change a whole day but I don't understand why I had to be charge 45 more dollars when I brought it back would never rent their again
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Susan B. on 9/19/2016
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Was very happy with the service. I will say that even I know a customer should do the full research, but it never hurts to make sure they know the rental item does or doesn't have a ramp. Big surprise when you go to load.
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Roger W. on 9/18/2016
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The drop off was easy and quick. The associates were helpful and friendly.
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jenny R. on 9/12/2016
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Keep up the great work!
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Linda A. on 9/12/2016
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great service and staff
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Matt H. on 9/12/2016
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manager very helpful
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ERIC R. on 9/10/2016
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Everything was great!
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Mark F. on 9/8/2016
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I was impressed with the level of service getting the trailer hooked up to my truck.
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floyd r. on 9/7/2016
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Nothing
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Edwin A. on 9/6/2016
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Very helpful to s very tired traveler. Could not have asked for better service.
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ROBERT T. on 9/4/2016
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The General Manager was Justin. He greeted me and He did a thorough job informing me, and connecting the equipment on my tow vehicle. Also upon return he also performed another fine job. He also asked did the equipment perform as expected and thanked me for coming. I will be a return customer.
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mike d. on 9/1/2016
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went here after going to 350 east black stock rd in spartanburg the woman was awful so went to the next uhaul and they took care of all my needs thanks for the fast ser at 345 whitney rd spartanburg will rent here from now on thank you all
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MATHEW h. on 8/31/2016
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I made the reservation a month in advance for a truck and unit. They couldn't find the reservation for the unit and failed to mention that our unit would be an upstairs unit. They told us that there was a storage facility down the road and told us to go in the wrong direction resulting in an extra 40 minutes of driving and extra miles added to our bill. Not the kind of experience you want to have on moving day.
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Lora M. on 8/30/2016
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Went to the place i was text message to originally drop off and they were closed before 5:00. I was never texted their hours
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josh g. on 8/29/2016
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This group of guys that work at this location sucks!! I will never go back to this location. If this group of guys ran uhauls business for them they would be out of business. They are rude and very unhelpful. Didn't care if you were there and didn't want to explain how to return the truck after hours.
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GEOERGE B. on 8/29/2016
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The staff was professional and quick
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christa p. on 8/28/2016
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I was told that I could only have the van for 6 hours due to a high volume day yet when I returned the parking lot was quite full of other trucks etc. I just wanted it for a couple more hours. Next time I am going to go to a place where when I rent something for a day I get it for a whole day!
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danielle b. on 8/28/2016
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A man working at the Whitney Rd location named Sterling was amazing. He was so professional and helpful. He went above and beyond to help us and even took time out to give us a jump start on our vehicle because our battery died. I will definitely use this service and location again thanks to his professionalism and genuine attitude.
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Christina E. on 8/28/2016
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The U-Haul rep who processed my vehicle pickup was great and efficient, but the rep who processed my vehicle return told me I would have a fuel charge (even though I replaced the fuel with a bit more than I use during my rental time). I called him out on it and showed him my gas receipt, and he removed the charge. It seemed a bit shady, but it could have been an honest mistake. Overall, my rental experience was hassle-free.
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Geri K. on 8/22/2016
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The manager (not sure if I remember his name but it may have been Matt) was wonderful & helpful!
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Brenda C. on 8/22/2016
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When applying on line call and make sure info sent correctly, added dolly but was told wasn't on reservation and they had none available. Had to buy one and helpers they sent did not even use it.
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Michelle H. on 8/21/2016
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Staff was Great!!!!
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