Very satisfied.. Thank You!!!
Robert E
Laneys Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spencer, MA 01562
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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No easy identification where to return truck. UHaul center is in a convenient store. Slow return process. Agent spent 15-20 minutes on committee processing return.
Mark SThe employees had no idea what they were doing and gave me an in-town instead of a one-way truck. This was a total disaster that nobody could figure out how to fix it. This mistake not only cost me significantly more money, but most importantly time as I was forced to return the truck to the pick-up location. Nobody at U-Haul provided any assistance and honestly didn't care enough to help. They just shrugged their shoulders and left me holding the bag. Thanks for nothing.
Robert SPoor customer service at truck return. They also tried to tell me I damaged the truck drivers door and then retracted when I asked them to show me the issue. I will not return to this location again.
BAAYE-TANNE FThe back sliding door to the 20 foot truck was very difficult to open and close because the right side cable was not attached to the mechanism that assists with lifting and lowering the door. Almost without fail U-Haul rents out vehicles and other equipment that has not been inspected and is broken or in need of repair: driver side view mirror that does not hold its position, transporter with broken fender, transporter with under inflated tire, transporter with missing safety chain, transporter with broken suspension, transporter that is not the correct size for vehicle being towed, truck out of alignment, truck whose power wavers and drops out in a radical fashion, transporter braking mechanism that results in trailer slamming into back of truck and on and on.
JOHN A