Moving Truck Rental in Springfield, MA at U-Haul Moving & Storage of Downtown Springfield

706 reviews

88 Birnie Ave   Springfield, MA 01103

(413) 732-0655

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(413) 732-0655

88 Birnie Ave
Springfield, MA 01103

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Wine Storage
Truck Rentals

One-Way and In-Town Local Rentals in Springfield, MA 01103

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

706 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Team was professional and courteous and made the renting process simple and quick.

Anthony D. 
Rating:
5.0

When we pickes up the veichel it had a very strong marihuana odor, other wise ok. Not every one likes tjat smell I personally don't like it.

Alba R. 
Rating:
5.0

Dat Nguyen at Bernie Ave location in downtown Springfield was very helpful. He is very professional, patient and made sure I understood everything. His customer service skills are excellent.

Zackqueline W. 
Rating:
5.0

I love this location very clean equipment professional team at all this is the best experience.

Omer O. 
Rating:
5.0

The staff at Bernie Ave in Springfield ma are terrific Dat and all the staff are professional and friendly Thank you u-haul

Louis F. 
Rating:
5.0

Nothing customer service is very good

JOSE F. 
Rating:
5.0

Excellent location and excellent people working there. I was in and out in no time. Thank You!

Rene L. 
Rating:
1.0

Still no deposit back

JOSE P. 
Rating:
4.0

Exelent service and good atention....

MISAEL I. 
Rating:
4.0

Have checking out up and running.

Stephen R. 
Rating:
5.0

Fast service good place

Jonathan V. 
Rating:
5.0

None it was above my expectations

LOUIS F. 
Rating:
3.0

No complaints about the location, only about U-haul itself. I have never had an easy experience while renting from U-haul and will refrain from using them in the future. For a company that rents equipment, their ability to manage inventory is almost too bad to believe.

TAYLOR R. 
Rating:
3.0

Not the location we originally reserved. When we picked up the truck we asked what the drop off location address was as it was blank on the paperwork and we were told we could return it anywhere that was close to where we were going. When we were ready to return the truck we looked up UHaul locations on the web and went to the closest one. The attendant told us to drop the key in the dropbox and check out online...not very helpful. When we tried to checkout online it said we had to be at a different location. Could not get the keys back so we drove in our car to the other location. Waited in line a half hour before an employee offered to help. She was not sure what to do so a few minutes later she referred us to a second employee who told us to go get the truck and bring it there. Explained keys were in drop box and attendant there couldn't get them. Finally after being there for an hour the manager came over to help us.

Peter S. 
Rating:
1.0

Was overcharged charged extra miles for gas just a terrible experience

Anthony B. 
Rating:
5.0

Good

FRANCIS T. 
Rating:
5.0

Even while not in tow mode the truck had some issue going in gear. Staff was great and this was my second time using this location in the last week. Great staff!

LEVI R. 
Rating:
5.0

Dat was very professional and pleasant to work with at Bernie Ave in Springfield ma highly recommend

Louis F. 
Rating:
5.0

Radically different experience with this facility vs. the ones we frequent in Gaithersburg & Germantown MD. Very professional, clean, and zero issues picking up the vehicle. This place should be the flagship model for all of U-Haul. I can't praise them enough.

Joseph C. 
Rating:
5.0

They was excellent with there services

Shaunna G. 
Rating:
3.0

Vehicle had such a strong odor of cigarettes I had to leave the windows down the entire rental period, trash was left in vehicle and steering wheel had a sticky residue. In the current pandemic we are in I would have thought vehicle cleanliness would have been one of your priorities. Will most likely look elsewhere for my next rental need.

Aaron G. 
Rating:
5.0

Best customer service with a smile.

CARLOS R. 
Rating:
5.0

Buena atención al cliente

JOSE R. 
Rating:
5.0

Very friendly staff

ROBERT G. 
Rating:
5.0

Very professional service. Clean, fast, easily accessible.

CARMEN Z. 
No reviews have been submitted for this location.

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