Was overcharged charged extra miles for gas just a terrible experienceAnthony B.
Trailer Rental & Towing in Springfield, MA at U-Haul Moving & Storage of Downtown Springfield
Springfield, MA 01103
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
- Wine Storage
One-Way and In-Town Local Rentals in Springfield, MA 01103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
We have the largest selection in the industry!
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Even while not in tow mode the truck had some issue going in gear. Staff was great and this was my second time using this location in the last week. Great staff!LEVI R.
Dat was very professional and pleasant to work with at Bernie Ave in Springfield ma highly recommendLouis F.
Radically different experience with this facility vs. the ones we frequent in Gaithersburg & Germantown MD. Very professional, clean, and zero issues picking up the vehicle. This place should be the flagship model for all of U-Haul. I can't praise them enough.Joseph C.
They was excellent with there servicesShaunna G.
Vehicle had such a strong odor of cigarettes I had to leave the windows down the entire rental period, trash was left in vehicle and steering wheel had a sticky residue. In the current pandemic we are in I would have thought vehicle cleanliness would have been one of your priorities. Will most likely look elsewhere for my next rental need.Aaron G.
Best customer service with a smile.CARLOS R.
Buena atenciÃ³n al clienteJOSE R.
Very friendly staffROBERT G.
Very professional service. Clean, fast, easily accessible.CARMEN Z.
Simple..which is a must during a moving day. The truck was ready and clean. Booking was simple also. We rented a dollie which was used only once...but I am so happy we had it. I highly recommend Uhaul...Karen I.
When I returned the van there was a big sign that said to wait in the truck and someone would come out to check it in. I waited and noone came out so I called. They said "oh, you don't have to wait, just come inside". Please remove the sign or just let us know that we don't have to sit there.Steven H.
Ordering online was simple but having to answer â€œ No Thanks â€œ to not needing other products or service was annoying. My mother first tried to order the truck but got confused thinking she was doing something wrong because it asked her about needing a storage unit. I went in for her to reserve the truck and realized she was in the right place but needed to click on No Thanks. I can see how someone would get lost on the site when just trying to reserve 1 particular thing.Shane B.
In regdards to the cleanlines....I must say that the windsheild was filthy. Windshield washer helped a little, but from the inside they need cleanded badly. Otherwise will definatly use this locaiton again.Jeffrey H.
My trailer hitch required a sleeve, U-Haul should carry those as we had to run to an auto supply place to buy one and wait until they opened and that delayed our start time for an hour. I purchased my hitch from the U-Haul location in Northampton, MA and was never told/advised that I might need a sleeve and I had the vehicle we towed with at the time of that purchase so that I would get the correct hitch. ThanksKathleen M.
I return the truck with the same feul thant i teke and they charge me some fit for fuel that's not fairVictor J.
Well the cargo van we rented wasnt supposed to be rented out during the snow storm per the staff who told me upon me returning the van... Me and my spouse almost died and got stuck alot we ended up bringing back & informer them about the issues for future clients and the new staff informed us that it wasnt supposed to have been rented out. UghDoris B.
There was only one person working behind the desk and three customers waiting in line. The Uhaul representative gave me the keys and I had to wander around the parking lot trying to figure out which trucks we were assigned. When I asked if we were going to go over the damage, I was told to do it myself via Uhaul text. This was not typical of other uhaul pickup experiences.KIMBERLY SUE C.
This location gets you in and out every time. Great crew!christopher M.
I rented a 26' truck 3 or 4 times this year. All locations were excellent in providing service. However, all trucks except one were not in good shape. The last truck that I rented had broken mirrors. The intact mirrors were shaken so bad that I was not able to use them. I drove the truck on the highway, and the shaking was happening even on a smooth surface. The previous truck had a brake problem. The brake was so stiff. Only one truck was in a good shape and I did not have a problem.Bahadir A.
Before I was sent to the 88 Birdie Ave Uhaul location my service was completely terrible. The truck was covered in snow. Two trucks were parked in front of the truck and I spent an hour cleaning and figuring out how to move the truck. I ended up picking up in a different location where 30% was taken off my bill with an extra $50 off. The Birdie Ave staff was amazing! Next time I'll go straight there.Nathan D.
My experience picking up my vehicle couldnt have been easier. My vehicle was clean ,gassed up and Ready to go when i arrived.The clerk was very professional and polite. I would definitely recommend renting from uhaul.michele M.
could use better front end maintenance on both trucks that i rentedDavid S.
Dropped off after hours.Joshua D.