The back rear tire lost its retread and we were stuck in the hot Nevada desert for 3 hours waiting for it to get repaired. I lost a cooler full of frozen food, then had to stay in a hotel because we couldn’t unload in the dark. I told all of this to the general manager David. He said he would call me back when he had my contract in front of him. He didn’t call until the next morning, then said he didn’t remember me telling him about the frozen food. He gave me $100 back, when my overall loss was closer to $400. I understand blowouts happen, But that was a bad tire and they should have caught that before they rented the truck to me. I had a dog and two kids with me and it was dangerous to send us on our way with that truck. If you rent from this location, make sure to THOROUGHLY check your truck over, and don’t expect any compassion or compensation if things go wrong.
TABETHA N
Sunset Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in St. George, UT 84770
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was charged for the miles by the previous driver and now have filed a dispute
Sarah HThe inside of the trailer was very dirty and had black material on the surfaces. The black greasy substance came off on several items loaded in the trailer. I had to throw away 3 pillows and two blankets covering or padding my artwork. I also had to scrub my box springs .
DAVID SQuick and easy
Anthony GExcellent all around. Thank you.
JEREMIAH K