I recently rented from the pottery barn and the gentleman was very courteous and accommodating, however the equipment was another thing. I rented a vehicle hauler to transport a car from Mount Vernon, WA., to Mesa, Arizona. At 150 miles from the final destination I had a blowout with one of the tires. When the technician arrived two hours later he replaced 3 out of the 4 tires because they were not acceptable, one in particular he noted that it was "not U-Haul approved". I am extremely angry and incensed that U-Haul would put my family as well as my vehicle in jeopardy, this is not acceptable and I would not have rented from U-Haul initially if I knew this was how they kept up their equipment.
Peter R
The Pottery Vault
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stanwood, WA 98292
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great UHaul location! Clean well maintained and easy access to equipment. Staff were exceptionally nice and well informed. Offered multiple options and explained all the insurance details! Can’t recommend them highly enough!!! 5 Stars aren’t enough!
DAVID STony was amazing and the place was great. I need to make my reservation longer at last minute and it was very easy and Tony was very accommodating. Five stars all the way
Margaux DJerod was excellent
Doug GI was assisted by Amelia who went above and beyond the call of duty to provide outstanding customer care! Thank you, Amelia!
Michael S