This was an excellent turn in process. The people were friendly and very helpful. They even checked with a U Haul person to find out if the second day could be refunded. Unfortunately, they said they found out that it was not allowed. I am disappointed with U Haul at this point. I rented a truck several days before. The truck was very old and not well maintained. This is becoming a company that is not customer centered and therefore will become more and more irrelevant as time passes. This is sad to see a once great company turning away from the customer and more towards profit.
Thomas P
Second Hand Treasures
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Starke, FL 32091
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They were closed but I dropped off at night and called the next day to make sure they closed out the ticket.
MARTHA SIt was a lovely family running the store and helping out with the u haul area, very prompt and professional, quick and easy! set up and go after filling out the information! 10/10 would recommend
Dallas ZNice, friendly and helpful
Seana MIt was after dark when I dropped off the truck. Trying to take pictures of the truck in the dark and submitting them to your server was not fun at all.. The server kept rejecting the pictures.
Mark S