I drove up hauling the trailer. No one came out. You couldn’t tell what door to enter. I went inside. No one was there. I looked around and said hello. So I went back outside and walked into the garage where two men were working. I asked if anyone worked inside. A woman who appeared to be a customer getting something done to her car said ‘someone will be in in a minute’ and followed me back inside. Once inside a man entered and asked what he could do for me. I guess he didn’t notice I’d driven up with a Uhaul trailer hooked to my truck. I told him. He asked my name. I told him. He mumbled something about a receipt and told me to ‘put it in the grass down there.’ I explained that I didn’t know how to back it in and I didn’t know how to unhook it and that I needed help. He said just drive down there and someone will be there in a few minutes. I drove down to the area he told me but there wasn’t a single space left so I drove around to the other side of the business. I attempted multiple times to back the trailer onto the grass with no success. No one had shown up. I drove back down to the garage and pulled in. I got out and approached the same man who I’d encountered inside. He was standing there texting on his phone and didn’t look up. I spoke to him and reiterated that I needed help. He said ‘well you can’t leave it there.’ I said I know that but I can’t back it in and I don’t know how to release it. He finally agreed to help me. Please don’t send anyone else to either pick a trailer up or drop it off there unless the person is fully capable of hooking up and relaxing without any help. He wasn’t a bit friendly either. He just looked super irritated that what he was doing was interrupted.
FRANCES K
The Tire King Of Statesboro
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Statesboro, GA 30458
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Customer Reviews
- 4.0 Average Customer Rating
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They didn't even help me hook up or nothing.
FREEDOM Acompletely satisfied
JAMES LThere was food and packaging left under and behind the seat of the truck.
BRENDA HEveryone was very helpful. I have no complaints. Especially for last minute decision for use to rent on the holiday. Availability was awesome. Thank you
SAMANTHA W