Local contact was nice and took care of the problem of wrong truck available and then no truck available. Very disappointed that a truck booked months in advance was not available nor any truck available. Local contact finally found a truck that was in use that she allowed us to take even though it was wrong truck type and not technically available. Kuddos to her but not to Uhaul scheduling not having a truck when needed
JAMES S
A 1 301 North Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Statesboro, GA 30461
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Customer Reviews
- 4.0 Average Customer Rating
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My original reservation was sent to Tire King in Statesboro, GA but when I arrived at 9:00 they did not have my truck available. I called U-Haul reservations and was told that location had a undelivered truck and they bumped 2 or 3 people back and my truck would not be ready until 12:00 or 12:30. They advised I would have a $50 voucher due to the error. The other location did not have a 15" truck so I had to take a 20" truck which was more expensive, more difficult to drive and used more fuel. I was instructed to contact u-haul to have my voucher emailed. I assume the voucher is for another rental and if so I have no idea when I could possibly use it??
Emilie B***** :-)
KENNETH SN/A
CHARLIE PGreat service
JAMES S