Tires were bald a not made for snow. Road was plowed even and couldn’t get any grip to get it moving. Stuck twice on a plowed road and had to get someone to haul me out ! Was going to be an hour or more for a tow truck and I was paying movers for the time to wait. Not impressed. So hired someone else to pull me out twice.
Tamra P
Chevron Stony Plain
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stony Plain, AB T7Z1L1
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Customer Reviews
- 3.0 Average Customer Rating
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Not a good location. Not knowledgeable and truck was frozen, covered in snow and I had to use a sledgehammer when I got home to open the cargo door. Location would not give me the key even though I showed her the app. Took pictures of my phone and would not give me the keys to warm up truck. This place is absolutely horrible. Worst experience and half hour to get my truck. Very upset with this rental!!!
Bradley KWorst service ever. Don’t even get to use the Uhaul. Couldn’t open the back door. Had to return & rent one somewhere else. Employee was extremely rude. Don’t have the truck ready, took 30 min to check us in. I will be contacting customer service. I should not be charged anything.
Andrew HAwesome ladies that work there
Jason BLow rating was because we originally booked a 15' with ramp 4 days prior at Spruce Grove Progress Glass. The day before our booking we were told they didn't have a 15' and ensured us the 10' had a ramp, which we asked for verification as it was a requirement. We showed up and the 10' did not have a ramp as we thought. Had to go to another location on short notice and almost missed an appointment. When we went to Chevron Stony Plain the pick up took way too long. The drop off however was quick and enjoyable.
Todd D