Low rating was because we originally booked a 15' with ramp 4 days prior at Spruce Grove Progress Glass. The day before our booking we were told they didn't have a 15' and ensured us the 10' had a ramp, which we asked for verification as it was a requirement. We showed up and the 10' did not have a ramp as we thought. Had to go to another location on short notice and almost missed an appointment. When we went to Chevron Stony Plain the pick up took way too long. The drop off however was quick and enjoyable.
Todd D
Chevron Stony Plain
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stony Plain, AB T7Z1L1
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Customer Reviews
- 3.0 Average Customer Rating
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Chevron Stony Plain has some work to do as a U-Haul rental location. The gas was almost empty ironic being I was renting from a gas station. The extra items I wanted like a Dolly etc. were not available, I think I was still charged for them and the cargo area was dirty. Also there were computer problems and I waited more than 30 min where I was finally just given the keys and walked out without a contract in hand. The tendant lady tried her best, she was fine
Jody CThe pick up went good, but I was surprised to see it at a gas station. I know it said pick up at Chevron, but I didn’t really understand that it would be right in the gas stationIt felt a bit sketchy at first, but it all went well.
William MComputer was down when unit was returned to rental location. Difficult to get concrete answers
Karen BThe truck was covered in animal hair in the cab.
Joey R