Disappointed that the online estimate I was given was not the same as what I was charged. The online quote was $195, but on site I was charged $245! Can you please explain why the discrepancy?
Mark H
Chevron Stony Plain
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stony Plain, AB T7Z1L1
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Customer Reviews
- 3.0 Average Customer Rating
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Van wasn’t road worthy. Right hand wiper arm doesn’t move. Check air bag light on. Battery so low it barely starts. Transmission in serious need of a service. Van covered in 6” of snow, had to clean it off myself. Computer problems at check in. Staff was very friendly, none of this was her fault.
Donald BIt as the best Uhaul location that I have ever rented any Uhaul products from
Ross S- just extra staff to help regular customers while the other deals with uhaul customers
Taylor DSnowed 10cm, truck was covered in snow with now snow brush in the truck. The workers that rented me the truck were very rude and ignorant. Told them I didn’t want the $16 insurance and was told it’s mandatory and I told them it’s optional and that I was only doing 15kms all local. They charged me for it and told me to call U-Haul. Just wasted my time and terrible service
Nicholas D