U-Haul Moving & Storage at Grand Ave & Bell Rd

U-Haul Moving & Storage at Grand Ave & Bell Rd

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Address

13440 W Bell Rd
Surprise, AZ 85378

(623) 975-1173

(& NW Grand Ave)
Driving directions

Features  

  • Free towing inspection
  • Propane exchange
  • 24 hour dropoff

Look for rentals available near me at U-Haul Moving & Storage at Grand Ave & Bell Rd in Surprise, AZ?

Are you moving either to, from, or across Surprise, AZ, 85378? U-Haul makes do it yourself moving both an easy and affordable means to relocate your entire household. Our moving truck rentals start at just $19.95, with different size options available to meet all your moving needs! A pickup truck rental or van rental is the perfect choice for smaller jobs, while our 26' truck is capable of storing up to a four-bedroom or larger. U-Haul moving trucks also come equipped with built-in gas saving features that are not offered by most of our competitors, helping you to save money on the cost of your move. Enter your information below to see what truck rentals are available near you and to instantly receive your FREE quote!

Get FREE moving truck, pickup truck and cargo van rental quotes near me at U-Haul Moving & Storage at Grand Ave & Bell Rd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Select a pickup truck, cargo van, or moving truck rental from the images above to see which best fits your upcoming move. Each individual option will show you the unique features of each vehicle, including: safety features, towing capacity, available storage space, intended purposes, fuel economy and gas saving features. All rentals are priced according to size, and one-way reservations are available only for a 10' truck or larger.

In-town pickup truck and cargo van rentals near me in Surprise, AZ, 85378

By choosing a pickup truck or cargo van rental it allows you to have more available storage than with a smaller passenger vehicle, without the risk of wasting money on any unused space. Our in-town rental vehicles also get the best gas mileage out of our entire rental fleet, and still offer plenty of room to store goods and furniture. If you need to keep your items out of the weather you might consider renting a cargo van. While renting a pickup truck is a great option for easy loading and unloading. Both types of vehicles offer the needed space for quick, simple moves, making this a great choice for college students, local businesses, home improvement projects and in-town deliveries!

$19.95 Pickup truck and cargo van rentals

Features

  • Interior rub rails in cargo vans
  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

dottie k. on 8/24/2016
Rating: 5 out of 5 stars

Everything was great. Would use this facility again.

robert p. on 8/23/2016
Rating: 5 out of 5 stars

keep doing what you are doing

Suzan C. on 8/22/2016
Rating: 5 out of 5 stars

Very clean facility and desk person, very nice and helpful!!

melissa d. on 8/22/2016
Rating: 2 out of 5 stars

This was terrible didnt have right truck over charged then when I tried to get it right no one would help me this is the most awful company. I was overcharged and will never rent from this company.

Mary Ann M. on 8/22/2016
Rating: 4 out of 5 stars

I ordered 2 dozen pads and they were not in the truck when I got back to the house, nor was there a dolly inside the truck that we could unstrap and use. The truck was really old and smelled like cigarettes. I had to wash down the inside in order to use it.

Robert G. on 8/21/2016
Rating: 5 out of 5 stars

I regret that I can't remember the names of the two men that helped me. Both were outstanding, professional and knowledgeable. My experience was a 10+!

Dillon R. on 8/19/2016
Rating: 1 out of 5 stars

After making a reservation online with U-HAUL for a one-way move, this location gave us a contract which did not remotely resemble the online reservation we made. There was no notification that the contract we received was going to be different than the one we reserved. The physical contract we received did not correspond with any information we obtained online or by talking to customer service. In addition we were not notified that the drop off location had to be the same location as the pick-up, resulting in extra charges. We were only notified of this after keeping the U-HAUL truck for an extra day and receiving a phone call explaining there would be a wrong location drop off fee. We were prepared to pay for the extra day, but were surprised by the wrong location fee. Our other concern was that the reservation said it would include 54 free miles, but the location and contract made no mention of this and stated that there would be a $0.99/mile charge. With these concerns in mind we consulted customer service and they resolved our issue by waving the wrong location fee due to the conflict between physical and digital records. We were informed that the contract would remain the same, which satisfied our concerns as the wrong location fee was waived. We went to the nearest U-HAUL at 2253 E University Dr, Mesa, AZ 85213 and we were told that they could not take our truck due to the records not corresponding. They called Scheduling and Maintenance to resolve the issue and we were told along with the location that by dropping it off at another location that the wrong location fee would be waived completely as well as any additional costs associated with the records not matching (i.e. extra days). We were not able to confirm this with the final location, due to the fact that they were closed; however, speaking to customer service again resulted in additional confirmation that the events would remarked on our account and that the After Hours Drop-Off would work. Upon reviewing our banking statements to confirm the success of our U-HAUL drop off, we noticed that we were charged $496.80. We were charged $164.83 from U-HAUL Grand Bell in Surprise, Arizona which was the pick-up location, $167.59 and $160.38 from Marin RV Self Storage in Mesa, Arizona which was our final drop off location. Calling customer service for our final time resulted in being redirected to this review. We hope that this is resolved soon and we understand that the investigation can take time. Our contract number is # 21166922. We can be contacted at 719-248-2146. Thank you for your time.

RONALD G. on 8/19/2016
Rating: 5 out of 5 stars

Everything worked out very well. The staff was helpful and friendly and very expedient.

Robert T. on 8/17/2016
Rating: 4 out of 5 stars

The rubber around the windshield kept coming off. Also, The mirror kept moving out of position.

Anne W. on 8/17/2016
Rating: 5 out of 5 stars

Worderful customer service!

Ineda W. on 8/15/2016
Rating: 4 out of 5 stars

To difficult to get to the store with all of the construction, customer service was very good

james b. on 8/15/2016
Rating: 5 out of 5 stars

Clean the inside of the windshield. Ora had a layer of dirt on it. Otherwise, excellent service.

Bruce C. on 8/15/2016
Rating: 5 out of 5 stars

No comments - the whole experience was professional and well done

RICK S. on 8/15/2016
Rating: 4 out of 5 stars

WanTed to comment on the 2 trailer rented with tail light issues, this trailer I t was the right tail light, out....

Jan L. on 8/14/2016
Rating: 2 out of 5 stars

The location is in the midst of a road closure and detours and was extremely difficult to get ro.

joseph m. on 8/13/2016
Rating: 3 out of 5 stars

Well, when it comes to rates, your company is as bad as the airlines. You raise the rates on the weekends because you know it will be busy. (I feel that that is taking advantage of people). About a month ago, I was quoted a price of $65.00 for a 5'x8' enclosed trailer for a one way from San Diego to Phoenix. When I arrived at the location to pick up the trailer, we filled out all of the information, and the clerk then said "Okay, that'll be $363.00" so I said "That is a far cry from what you quoted me on the phone!" and his reply was "Oh... I'm sorry, U-Haul raises their rates on the weekends. Moving ahead, About a month later, I returned to U-Haul on a Wednesday, turns out I had to pay $200.00 on a weekday. I was shocked once again. but I HAD to have the trailer right then, so I paid the outrageous amount. Not that this will even do any good, but here goes... Why don't you average your annual rentals and divide by 12, and set that as the rate for the specific item. Just a thought... As far as rentals are concerned in my future, I will more than likely take my business elsewhere, But what do you care? I'm just one customer right? I guess this is where you press "Delete" Thank you, Have a nice day, Joe

Fred B. on 8/10/2016
Rating: 4 out of 5 stars

Again a little better signage due to the road construction in the area. It was not obvious where to go.

Doris C. on 8/8/2016
Rating: 5 out of 5 stars

With the construction I was on the back side of the site and called the phone # and it went to some sort of off site switchboard. The woman I spoke to could not give me directions to the office, I had to drive around for 5 minutes.

barbie m. on 8/8/2016
Rating: 5 out of 5 stars

Easier access and better parking directions.

todd p. on 8/8/2016
Rating: 3 out of 5 stars

To difficult to get in and out of.

Eric H. on 8/7/2016
Rating: 4 out of 5 stars

Staff was wonderful & so helpful! Entire transaction was quick & flawless.

Scott L. on 8/6/2016
Rating: 4 out of 5 stars

I have opened a complaint with Uhaul about the overall condition of the rented equipment; specifically the ramp on the trailer which was unsafe, unstable, and effectively unusable.

ROBERT W. on 8/5/2016
Rating: 5 out of 5 stars

Great experience wonderful customer service

Selma H. on 8/4/2016
Rating: 5 out of 5 stars

Nothing needed. Just wanted to say that Joe is awesome. Very kind pleasant and great with making sure customers needs are met. Please pass this along to Joe as well. Thank you!

Steven L. on 8/3/2016
Rating: 5 out of 5 stars

Hard to say - this has always been the best location, and they continue to be.