Truck was not clean. Windshield was dirty and hard to see out of. People seemed quite nice and helpful The location was hard to get in and out of Truck ran well and the cost was reasonable
Trailer Rental & Towing in Surprise, AZ at U-Haul Moving & Storage at Grand Ave & Bell Rd
Moving to or from Surprise, AZ? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Surprise, AZ 85378 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Surprise, AZ
Cargo trailers in Surprise, AZ are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Grand Ave & Bell Rd!
Utility trailers are perfect for towing large or oversize cargo in Surprise, AZ 85378. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Grand Ave & Bell Rd provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Surprise, AZ and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Surprise, AZ online today!
Trailer and Towing Supplies
I don't think there's anything this company can do to improve. Between dealing with the facility in surprise and how nasty of a human that manager and having the reservation reps mess all of my dates up. To the communication between corporate and the facility I was suppose to return the vehicle to as well as being charged over $800 for a ten foot box truck.
People at the location were professional, helpful and easy to work with. I was very impressed with them.
Got charged for two days when I returned trailer same day, trailer was missing light when I picked up and running lights did not work. Called in about being over charged I emailed and called in. No response from store manager I emailed. Got a call back later and was told charge would be fixed and I would only be charged for the one day. Has not been fixed calling back now.
Great customer service. Easy check in. The cargo van fit my needs perfectly. The (GMC) van was clean, well maintained, and had plenty of power. Easy and quick check in/service when I brought the van back. Will rent again if the need arises !
Obviously making a quick and easy pick up is something I'm sure all stores could make faster and easier. My previous experience at this location was horrible and this experience it was much better. Especially on drop off. We were running late and it was busy at the location and Reyna Castillo got us in, processed and made sure we had everything we needed before leaving. The best customer service I've had at this location.
Couldn't have been easier to rent a truck. Everyone at the facility at both pickup and drop off were pleasant and got me in and out in no time. Will definitely do any future moving through this great location.
Better signage to guide customers to the storefront and pickup area
This location is a pleasure to work with.
We picked up a trailer to get couches and opened it and found it was filled with blankets and boxes. Completely screwed us over cause we didn't have room for the stuff we wanted to pick up with everything that was inside. Aren't you supposed to inspect the stuff when it comes in?
Unfortunately when I got home to load my truck one of the straps on the trailer was missing a huge section. Because of that I was not able to use both straps to secure my vehicle and had to get an additional strap to do so. Once I called the location they were extremely apologetic and willing to trade it out but due to the timeframe I had I was not able to do that. I rent this trailer style several times and really enjoy the performance of the trailer and the ease of working with it. This particular trailer was not near standard that I am used to and that is why I give it a bad rating
Return of the equipment was fast and smooth sailing
Nothing, Jennifer was amazing. Juggling multiple customers at a time with a constant positive attitude. She is an great asset to your company.
Easy in and out. Keep up the good work.
Every time I rent something from uhaul they never have enough staff to deal with customer's. I always book on line and still wait for ever to get taken care of. Dropping off the product is even worse, one person to check in is ridiculousl.
Nothing to change. Reservation went smooth. Young man at counter was pleasant & efficient. Would definitely use your services again.
They were too expensive!!!
Efficient operation for checking equipment in upon by the customer service tech. I don't have any additional recommendstions.
Personnel were lethargic and apathetic. Facility was fine.
Keep up the good work.
Great Customer service, when I dropped off my equipment.
Better signs showing where to go to get what you need on this very large facility
This is the worst truck I've had from you guys. I usually get great equipment. 1. fix seat on truck. It would not adjust - it laid all the way back so I had to put a pillow behind me so I could drive 2. clean the windows properly on the inside of the truck. They were filthy and I had to clean them. It looked like all that had been done was a dirty rag with water had been wiped over them 3. I know trucks are bouncy but this one was especially so, and the steering felt like it needed to be realigned. It kept pulling so I had to grip the wheel especially tight.
The website pickup took 30 mins to approve, myself and others were waiting from 8 am to 8:30 for our phones to give us the code to get the key. Will only pickup during store hours now. Also tried to call customer service then and later to add a driver. No one ever picked up, was on hold the entire 30 mins in the morning and for an hr later trying to add a driver. The truck was decent however.
Self serve drop off of equipment. Easy text message link to follow . Highly recommend.