Flat tire on trailer. Had to fill the other one up 3 times. Trailer marker lights were working but started blowing fuse on my truck. Called and requested money back and only got 50 dollars.
Moving Truck Rental in Surrey, BC at U-Haul Moving & Storage at 96th Ave
Moving to or from Surrey, BC V4N3P9? Get FREE truck rental rate quotes at U-Haul Moving & Storage at 96th Ave.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at 96th Ave
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Surrey, BC.
Cargo vans and pickup truck rentals in Surrey, BC
U-Haul cargo van rentals and pickup trucks in Surrey, BC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Surrey, BC V4N3P9. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I have dealt with this location of U Haul and its manager Denise for many years. I have found Denise to be unfailingly courteous and as accommodating as could be reasonably expected in the circumstances even when there were on occasion issues to be resolved. Just treat her the way you way you want to be treated.
Amazing experience, for the price end how quick it was I'm happy to rent from uhaul instead or buying
Nothing. Denise is always great and I am in & out in record time. Love dealing with her
I want to thank the lady in the reception who was so kind and went the extra step by helping me with downloading, storing, and even helped me with keeping busy my son who was waiting while I was unloading and storing. she deserves a huge thank you and a raise Thank you
All went well as planned. No complaints.
Nothing. We use this location whenever we need to rent a vehicle. The staff is always helpful and friendly. They know what they are doing and try to accommodate all requests
Our reservation was done with a rep that called us by phone. He located the trailer at the Surrey location, the rep emailed us the confirmation. From that there was a link that we checked in online, paid, DL photo, etc to speed up the process when picking up. On arrival at the uhaul location in surrey there were at least a dozen other customers in line, frustrated & angry. I waited in line along with all the others, even though all I should have had to do was sign a paper. When I finally got to the counter I showed the person my confirmation. Without saying a word to me she called the person that should have returned the trailer, that phone call went sideways, and then the manager got on the phone, all while I'm expected to be at my late moms residence in Port Coquitlam, along with helpers that are all waiting there to give me a hand. It was obvious by the phone conversation the trailer was not being returned! Getting there attention, I asked them to please figure something out for me! This is all taking a lot of time...and finally after locating another trailer in a traffic department, I was sent to Port Kels to get it. I'm not familiar with the area, making this an added inconvenience. This set me & my helpers back a lot of time and I still had a drive to Kelowna after loading the trailer. My experience was that Uhaul was very disorganized, No amount of pre-booking/planning made any difference...and still had to pay taxes at this new pick up location. All in all terrible experience without any compensation to smooth things over.
Friendly great customer service from all employees ! Thankyou
Although the cab of the truck was not cleaned the customer service was above and beyond and I had no issues. I just gave it a quick wipe down before using the vehicle to protect myself from potential germs and sickness. Thanks so much
Everything went smoothly from pick up to drop off and was very affordable! Customer service was good as well!
I chose online service for picking up the truck and it became too much work than usual. I suggest to improve your online service by letting us to add our drivers license information in our account in advance to save our time.
Len was very helpful!
Give Len a raise! His customer service is above a beyond excellent!
Very professional. Well done.
This is the second time I did a smartphone pickup and requested equipment only to find it not in the truck and then have to wait in line to talk to someone only to find that they were all out.
Booked with Uhaul for maple ridge pick up at 10am - received confirmation for this - went to some â€œleather shopâ€ in maple ridge to pick up truck to find they are closed. Worst service EVER. Would not recommend this service EVER - cost me $600 is wages while and then redirected to Surrey. The only pleasant thing was the Lady Denise at Surrey UHaul. Your company should be ashamed of themselves for misleading people
The overall service and attitude of this location is excellent, I have nothing to say that could improve this.
Honor the price quote I received when booked
Staff at surrey location was very professional and helpful and nice.
Great staff and helpful
I made a mistake when taking the truck. I didn't check inside to see if the appliance dolly I rented was inside and it wasn't. This was my error for assuming but perhaps going over the inventory prior to the rental would be good practice.
no improvement necessary. GREAT SERVICE! everything efficiently organized.
Very friendly Well organized Right on time
Staff were very friendly and quick to have me hooked up and on the road. Upon return, they guided us in, disconnected and had us on our way in no time flat. Hats off to the staff at 18590 96th Avenue location.ðŸ‘