Very fast service from Ray! She was friendly and helped me through the process of obtaining my unit very quickly!
Andy D | First ImpressionsSelf Storage Units in Surrey, BC, V4N3P9
U-Haul Moving & Storage at 96th Ave
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small | 3' x 5' x 8'
Miscellaneous Storage
Size Guide- Rate:
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$79.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $79.95 Per Month
1 Unit Left!
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Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
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Unit had mice droppings and broken glass in. Shared some competitive rates but location was not willing to meet price
DAVID B | First Impressions.
ANDREW B | First ImpressionsFriendly staff and helpful.
Sherri P | First ImpressionsHad mold in storage
KEVIN L | Overall ExperienceI have used the 96th Ave. U-Haul storage many times, over the years and have always been delighted with the staff and the facility; I wouldn’t hesitate to recommended it to anyone in need of storage space.
Richard E | Overall ExperienceRejane was exceptionally customer focused, respectful, accommodating, and creatively solutions-oriented. She made an incredibly stressful day more bearable and found a result that met my needs on short notice. She worked extremely hard and even overtime/after hours to ensure I and other customers were cared for in a way that was meaningful. She went above and beyond. After I was discriminated and retaliated against at a different U-Haul location this same afternoon (which will necessarily be followed up/escalated as needed through all paths including legal ones), her actions went a long way towards restoring my impressions and customer experience with U-Haul. This has gone some way to mitigating the harms and impact caused by the other provider, whose conduct stands in such stark contrast with Rejane's at this location and even U-Haul's stated accommodation policy for PWD. In my opinion as a customer but also as a professional with a background coaching businesses including through women in business programs, I suggest strongly that U-Haul consider giving her a raise, a promotion/management training and opportunities, and any other equipment or materials she says she need to better manage this business/location. It will come back in spades. And this will keep a committed, wonderful worker who really delivers for your customers I understand has been there for more than five years in an increasing tight labour market. My heartfelt thanks again to Rejane for her service to me personally yesterday. Truly, I can't express enough my gratitude for a job so well done. I hope that U-Haul takes the time to review available records and my experience and feedback thoroughly, and to reach out when we can best address and resolve the other matter. Certainly, avoiding a repeat of the first discriminatory experience and replicating the accommodating great customer service of the second experience is not only necessary, it's smart business. I look forward to hearing from you in due course. Alex
Alexandra K | First ImpressionsWill never use your facility again, all tho the staff was enforcing you policy which is ridiculous considering someone like me who doesn’t have a single living relative, you change your policy you idiots. If anything goes missing out of my unit I will hold the staff/uhaul responsible .
GLENN F | First ImpressionsIt will be go to move for storage. Thanks
Paolo R | Overall ExperienceStuff was very helpful with knowledge of what i was looking for., she took took her time to make sure i get the space. For my items. I will recomend this location for best access to moving storage!
BOSCO K | First ImpressionsThe facility is average, however recently they have been very strict enforcing every small rule. Also the rent goes up every year.
Murray L | Overall ExperienceThe storage unit was very secure but not well lit. A light bulb would have been extremely useful inside the unit, not outside. I would not recommend this particular Uhaul storage facility because it is very inconveniently out of any of my friends preferred locations.
Holly C | Overall ExperienceThe unit I rented (in a hall with glass doors to access) is not accessible for the same later hours as the rest of the facility. I would like to see this changed. If you need gate access to get in, them this area should be accessible for the same hours. Please change this. I may need to move to another facility if it dies not work for me. Thank you.
Shannon W | First ImpressionsEverything was perfect. Thank you
ESTHER S | First Impressions