• No Deposit or Admin Fee
  • Make Your Payment Online!
  • Onsite Forklift Operators: Pallets and Large Shipments
  • Free Automatic Payment Plans
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  • Your Lock/Your Key
  • Electronically Controlled Access
  • Palletized Shipment Receiving
  • Room Sizes For Every Need
  • Free Online Account Management
  • Heated storage: Just like your home!
  • Secure Gated Perimeter
  • Clean Customer Restrooms
  • Drive-Up Loading and Unloading
  • Low Cost Insurance
  • Gate Remote Access Offered
  • 24-Hour Access Available
  • Free Use of Loading Carts
  • Storage Access 5AM-10PM
  • Open 7 Days A Week!
  • Resident Manager
  • Personalized Access Code
  • Package Signing and Receiving
  • 24-Hour Video Monitoring
  • Affordable Rates
  • Indoor Storage: Twice the Protection and Security
  • Located near HWY 1 & 176th Street
  • NO DEPOSIT OR ADMIN FEE:No Deposit Required and $0.00 Admin Fee
  • 1 MONTH FREE:Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!

There are no rooms available online at this time

Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.

U-Box® Containers for Moving and Storage

We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.

Choose U-Haul as Your Storage Place in Surrey, British Columbia, V4N3P9

Conveniently located at 18590 96th Ave, U-Haul Moving & Storage at 96th Ave is one of U-Haul’s premier self-storage facilities. Offering a clean, dry and secure environment, this storage facility has no cost to reserve and offers a wide range of options for customers' storage needs.

Small, Medium or Large Units Available

This facility offers a unique variety of unit sizes to fit your needs. Need help choosing the right size? View our Self-Storage Size Guide for additional help.

Additional Amenities:

  • 24-Hour Access Available: Ask if 24-hour self-storage is available. Access your belongings when you need outside of standard access hours.
  • Climate Controlled Storage: This facility keeps temperatures between 65 to 85 degrees year-round depending on the system to protect your items against temperature and humidity.
  • Drive Up Storage: This facility offers convenient and easy to access drive up units. Pull up with your vehicle, load/unload your items, and be on your way.

Storage Customer Reviews

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JASON C. | Overall Experience |

Denise was absolutely amazing to work with! The storage lockers hallways were quite dim and creepy, but great price and service.

MANDY P. | First Impressions |

A little bit disappointed that my credit card was charged right away when i was told that my first month was free however i didn’t realize until i left the office so not the staffs fault but if someone could please correct this for me. There were shelves in the unit. I’m not sure if it was suppose to have shelves or not, i would prefer no shelves however i can manage and work around them

STEVEN N. | First Impressions |

Manager on duty handled upset customer in front of me well. Was very friendly to deal with. Had a concern with the lock on our locker and she had that dealt with in a very timely manner. Would highly recommend.

dennis b. | Overall Experience |

They took care of my needs and are a great place to use. Denise is the best there. Good luck everyone.

Travis L. | First Impressions |

We had a reservation, but when we showed up on move-in day they didn't have a unit available. Luckily someone was moving out that same day, so we got a unit the same size in the afternoon, but it wasn't a drive up like we had reserved. Aside from the missing reservation, the staff was helpful and the storage unit was clean and easily accessible.

Steven S. | First Impressions |

This past Saturday I went to get a bigger unit than I’m currently in. Last weekend I was told that there was a unit but I would need to be cleaned first. I said that’s fine I’ll come next weekend to swap units. Fast forward to the following weekend. My unit wasn’t clean, there was broken peanut shells and dirt in the unit. I had to ask for a broom to sweep it out myself. Also the latch to close my unit wasn’t lining up properly so I could put a lock on it. I brought it to the staff attention and they can’t get a maintenance guy in until Monday, it’s Saturday, so my unit will be unlocked for the time being. What was offered is to put a van up close to the door of my unit. There are gates and cameras and I do feel some what safe, but no discount, fees waived or curtesy insurance as an offer for something that’s out of my control and should be done and checked by the facility. You are providing a service I’d hope that at the minimum it would be clean and all units are in proper working order. I’ve had no issue getting my original locker a few years ago. Smooth and seamless. This experience not so much. I will say staff were friendly though

SHARON H. | First Impressions |

Customer did not leave a comment.

justin s. | Overall Experience |

Denise was great

Ho Il K. | First Impressions |

Friendly staff.

jason s. | Overall Experience |

When I came to empty the storage locker, all the stuff that was along the left wall was covered in bird droppings. Obviously the perimeter of the building is not visually inspected regularly. I mentioned the bird droppings to the girl checking me out and she just said she’d make a note of it. This is disappointing and unacceptable.

connie c. | First Impressions |

Customer did not leave a comment.

Steve W. | Overall Experience |

They made my move so easy coming from victoria to Vancouver. I came late because of making a late ferry. They made it easy for me to drop off my truck at their location which saved me time and money. Fair prices unlike some of the other storage places which I find their fees outrageous. Much appreciated.

jim s. | Overall Experience |

Customer did not leave a comment.

Alexandra B. | First Impressions |

Excellent service

Kerri W. | Overall Experience |

Customer did not leave a comment.

Bonita H. | Overall Experience |

My experience renting storage for 21 months at this facility was exceptionally clean and staff very helpful Aswell I would recommend to others . Location for me was key . Thankyou Denise and the rest of staff .

gayle e. | Overall Experience |

Very pleasant and helpful staff. Would definitely recommend this location.

Paul M. | Overall Experience |

The Storage was Fine. U hauls billing is difficult, to say the least. Even though I was set up for automatic payment, it never worked. I was immediately assigned a punitive penalty, and a letter was sent to my 90-year-old mother in law saying I was behind on payments. THAT was not good. (She was set up as the alternative contact when I set up the account). Initially, I was told there was nothing they could do until I got quite angry. Then the penalty was waived. Every month I had to pay manually because the automatic payment system never worked. Often I had to call in to make sure no penalty would be applied because your website payment system was down. It really was a waste of my time. I can't believe a company the size of Uhaul has such a crappy payment system. This is the reason you are getting an "Average" rating.

Joel S. | Overall Experience |

Honestly, I can’t complain about anything. Denise and her staff were great. Our storage locker door broke at one point and staff had it fixed within an hour. Very fast, very convenient. We rented a locker for over 6 months at this location. Never realized storage was so pricey but we needed it and didn’t have a choice. Overall I would highly recommend this location. I’ve also rented trucks from them in the past and have never run into any issues.

FIONA B. | Overall Experience |

It wad a pleasure dealing with Denise and she was there to address anything needed with renting the storage unit. Many thanks to her for making the renting from Uhaul a good experience!

mike c. | Overall Experience |

Customer did not leave a comment.

Ricky /Karie P. | First Impressions |

From the very first meeting with the manager Denise we knew we had picked the right company for our storage needs. She was very helpful and friendly and has always been a pleasure to deal with!

Jennifer P. | Overall Experience |

Service was great, location was good, the hours of access was the only downfall.

Wael A. | First Impressions |

Denise went above and beyond to helping me. She is fantastic and highly recommend her. Thank you!

Melody N. | First Impressions |

If I could rate lower than "POOR" i definitely would !!!!!! My move involved one screw up after then other and my move that should have taken approximately 5 hours at the most ended up taking double that amount of time !!! The staff at both of the locations I dealt with where very helpful as best they could and I commend them for that. The issue seems to be with the call center and possibly the Langley location where a truck was supposed to be reserved for me as of August 10th, but THIS DID NOT HAPPEN!!!!! Then the locker I was supposed to have at the 84th Avenue, Surrey location was suddenly NOT AVAILABLE (staff was able to locate one at the 96th Str. Langley location which meant MORE traveling back and forth), then when I mentioned leaving the truck at the 84th Ave location (I had been told by the call center I could leave the truck at a different location from where I picked it up at to get the one month free locker and U-box rental, WHICH I AM ALSO FRUSTRATED ABOUT AS NO ONE HAS GIVEN ANY ASSISTANCE ON HOW TO CONFIRM/ACTIVATE THIS, and there is nothing about this showing on my account, also I was never instructed to confirm with which ever location I was going to drop off the truck at to make sure this was possible!!!!!. Edward at the 84th Ave location was very patient and helpful. I said to Edward that I should be an additional one month free on the U-boxes and locker because of the crap I was having to deal with yesterday and how frustrated and angry I was was going to speak to his manager and look into this but I've heard nothing yet. Denise at the 96th Str location was very helpful as well seeing how upset and frustrated I was and allowed me to leave the truck at that location. All in all, if I could have at a moments notice moved my belongings into another facility at the same cost I would have. I am extremely disappointed with how my move ended up going and I will NOT be recommending U-Haul to anyone at this point. I await and expect to hear from someone with some authority. Thank you, Melody Noble

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