The customer service guy while returning was extremely rude and disrespectful. He was charging for one extra day intentionally & was arguing too much . I have been using uhaul from past 7-8 years but this time it was the worst experience ever. I believe you’ll look into it and take action. Thank you
SANJAY K
Parkland Food Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Surrey, BC V3W5T5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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A gentleman named Bharat is the only reason for this positive review. As an agent for U-Haul, he did everything he could to try and fix the mistakes that other U-Haul employees made. Thank you for trying Bharat. Corporate U-Haul is a shit-show. Very simple changes could be made so that booking agents do not book vehicles that are not available. One-way vehicles may NEVER have been available at the pick-up location that you were promised. Problem is that you will not be told that until 1-2 days before scheduled pick-up. Be prepared to drive for 5 hours to get your moving van. Oh yah, now how do you get your car home? All this while you should be packing. Now you have lost your buddies help for loading. Free km's and price breaks are a small consolation for the amount of stress that was caused.
TIMOTHY BAll good
anmoldeep sFriendly and efficient service. Reliable cargo van. Thank you!
Eric SFriendly staff Nice truck
MOHAMMAD N