Crooks, overcharged us for two days the truck was only out from 8am - 546pm on 11/13. Double charged the $19.95 rate and the CDW. Call the store you can't get a hold of them because the forward to a national call center and they can't transfer you to the store. I have had other issues with this location before. Hell of a way to run you small business cheating your customers. If you have to use a u-haul don't use this location. These are franchises so other locations may have better business practices. Avoid 4406 W Hillsborough Ave, Tampa, FL 33614. I will be going through our credit card company who will reverse the charges. Maybe then they will contact me for the amount that is really owed. Remember if a company didn't take your card with a chip reader you have ALL the power. Charges are automatically reversed in the consumers favor.
Moving Truck Rental in Tampa, FL at U-Haul Moving & Storage of West Tampa
Moving to or from Tampa, FL 33614? Get FREE truck rental rate quotes at U-Haul Moving & Storage of West Tampa.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of West Tampa
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Tampa, FL.
Cargo vans and pickup truck rentals in Tampa, FL
U-Haul cargo van rentals and pickup trucks in Tampa, FL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Tampa, FL 33614. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
very efficient and professional service
To clarify, the inside of the 15' truck was clean, the outside was dirty. I had to utilize 3 different U-haul places because although reserved a month in advance, the 15' truck was not available. You could improve by having the reserved equipment ready to go at the reservation time. My loader company â€œHomecoming Moving Co LLCâ€ did not show up and did not call. You could improve service by removing loader/unloaders from your list if they are a â€œno showâ€ for your U-haul customers.
The trailor had debris in it. The power leads on the system were questionable. There was an issue with a tail light not fuctioning. The employees were the reason the evaluation is as high as it is. They were great.
Employees were helpful and courteous. They did a good job. Have two people at the check in counter in the morning. I wish an Allen wrench was not required to adjust the mirrors. However, an employee went to get one I could borrow. It would have been nice to know that I could get free used boxes at the beginning when I reserved a truck instead of after I returned the it.
Excellent service, they had exactly what I needed
They were very nice, professional, and knowledgeable.
The vehicle they gave me should never have been in use. First the exterior was so dirty I had to stop a a station and clean the windshield, and head lamps before use. The front end steering was so worn and loose you could hardly keep in in your lane. Windshield wiper blades need changed. Mirrors couldnt be adjusted. A lot of things. If I hadn't been out of state just flown in , to load some items to return to Ohio, I would have dumped it and U-haul. In short I was screwed and they knew it. It's like give him the worst ruch we have and send it to Ohio. I feel I should receive some compensation, rebat or discount on a future rental.
Processes managed well. Online registration is a smart step to save time. Location is well organized, clean and neat. Equipment is in good to great condition. Staff are courteous and helpful.
The workers are very nice but this the second time I've used this location and reserved a dolly and it wasn't included. Last time when I showed up they were out, even though I reserved it online. This time I reserved it and they didn't even put it in the truck.
I ordered a dolly and didn't get it.
They were running low on blankets, so I could only get what I had reserved.
I had a one way rental that I dropped. It was a day early but I didnt need the truck anymore. I was told to just leave it with keys and I would get an email. 6 hrs later no email. I called the location 4 times no answer and pushed to customer service center. They called the location and was told they were to busy to help. The next morning still nothing came. Truck was due there b y 9 am that morning. At 11 am went to the location. There was a female working the counter waited and waited called while standing in line she did not answer the phone. When it was my turn she really didnt seem to care. I explained what happened. She looked for the key and found it and then tried to find the truck which she could not. A younger gentleman located it somewhere out back. I showed her a pic of the odometer from when I dropped it off. She checked it in and printed a copy. In a low voice she simply said sorry. I picked a Uhaul facility to avoid this problem and here I had to go chasing them to get the truck returned so as not to get charged extra days! I have just moved cross country trying to unpack boxes and get settled and the last thing I need is to deal with incompetence and lack of caring. I will be writing to JOE SHOEN, CEO of Uhaul and sharing my experience.
I waited for 15 minutes at the front desk before anyone came to help me. When the employee finally showed up she was very short and rude. She acted as if my presence was an annoyance and when she needed anything from me she spouted more of a demand than a request. Also even though I was late to get the truck because of the lack of a service member being there I still had to return the truck at the original return time. Terrible customer service
The overall experience with U-Haul was wonderful. We would definitely go with U-Haul again!
No improvement needed; the staff at this location are always friendly, courteous, and efficient, and willing to go out of their way to be helpful. They make the customer feel glad that he came.
Excellent service from beginning to end. Thank you.
Luis, the young guy who help me out did a great job at setting everything up for me. He's very kind and friendly. I will definitively rent from this location again. Gracias Luis!
Quicker Deposit Time
Stock more pick up trucks, even older ones will do!
I returned my uhaul before close on the correct day and was somehow charged for another week ?? Given a whole new reservation back to where I came from? It only cost me 121 after previously being charged 266 and 490? This all feels like a huge rip off and I have a complaint filed still awaiting a call...
Customer service always has been good to me. I gave used this place a few times.
When picking up an auto transport, have the associate either secure the vehicle or guide them is doing so rather than just walking away and leaving customer to figure it out on their own.