The primary issue with this location is the lack of cellular service. (I use Tracphone which uses AT&T, Verizon, and T-Mobile as carriers). Without it I can't do any check-in using the website or use the app (which I don't want yet another app on my phone anyway), or even make a call for support. Fortunately, the person on the screen was able to "cheese" the system by having me hold my drivers license up to the camera and they could do a photo of their screen using their phone and then upload that. Kudos to them for getting it done! Also, the lack of office hours outside banker's hours at a number of Uhaul locations renders moving a bit difficult to schedule. Since it's now effectively a Zoom workforce, I don't see much reason why availability can't be extended. The truck itself was in good order and the building itself was in good shape. Once past the cellular and Zoom hurdle, acquiring the truck was easy. Wish I could have rented a car-dolly along with the truck but one was not available in any locations in town. Lesson learned: move on a weekday, not on a weekend when everyone else is moving.
Dustin M
Midgard Selfstorage Of Tanner
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tanner, AL 35671
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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KIMBERLY JI do not like virtual service! I would like to interact with a real person at the location.
DEBBIE CIt literally took me two hrs to get a uhaul due to non helping managers
Eboney LNot if they had the same problem that I did.?I called to extend my reservations and they say to have the truck back because someone else has reservations for 1:30pm so we took it back ask the guy where to put the keys and that's all he said.Then I go to rent another the next day somewhere else they tell me that I can't get another one because I hadn't turned the other truck in but we did..mow they want to charge me more money I don't own more money
Brenda G