It was just a parking lot with absolutely nobody to assist.
Dawna M
Chevron 19
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tarpon Springs, FL 34689
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.5 Average Customer Rating
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Make it clear where the truck is supposed to be. Didn't get the right sized truck and couldn't even play fm radio on my trip.
Debbie WPicking up with the app should’ve been easier and faster, but it was annoyingly tedious. We should have been warned that we not only needed to provide two references, but that we would have to sit and wait until they were checked. The location was unsafe and shady and we had to sit there with our kids in the car waiting for 45 mins just to get the truck. Ridiculous! Also, the price was out of control. I hate everything about U-Haul now.
Gerald DWay too difficult and annoying to rent a truck from you without in person customer service. It took me five pictures of my ID. I’m on other things I would never do that again.
Jeffrey SYour app and customer service are terrible. It took me an hour to get into the truck while I baked in the heat and got eaten by mosquitoes. I sat on hold forever only to be transferred to be put on hold again. Your app is garbage. It kept saying I wasn't at the correct location to rent, but that was clearly false. When I clicked on the location of the truck it pointed me to a spot in the middle of the Atlantic Ocean. When I finally got through to customer service they said delete the app and use a browser. Clearly, this is a known issue with the app. Once I finally was able to get the truck everything went well after that, but I was very late to an important date, sweaty and covered with mosquito bites after picking up the truck.
Todd D