We were sent an email regarding our location change. My husband had to drive 40 mins out our way to pick up the U-Haul and when he got there we were told we had to then drive it another 30 mins out the way to drop it off. We made the reservations in enough time and they should have honored our reservation, pickup and drop off location.
MARK P
The Big Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tensed, ID 83870
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Good service however, wrote down incorrect equipment number on contract leading to troubles at drop off. Also answer phone
Joseph BTiny little town, single truck there. The store where this is located wasn't even open on Saturday morning at 8:00 AM. Things they app indicated would be visible were not, ie' QR code for the location, etc.
GEOFFREY VClear communication could have been better. After I made my reservation, I never received the call the night before to give me detailed information on how to check out the truck, so it was a bit of an issue (it was showing I never picked up the truck). Everything got ironed out.
Vicki HIt's way out of the way and no cell service to work with you all Personnel online or on the phone
Dale S