Customer Reviews for The Big Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Big Store

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Johiro T. on

Rating:

They don’t know what they’re doing the lady couldn’t understand anything at the computer I stood there two hours trying to get a truck never again avoid this place

Lauri B. on

Rating:

It took almost an hour to get the u haul the gal helping us didn't have any idea what she was doing when a customer came into the store she took care of them while we stood there and waited for her to wait on them we we had been there for almost a hour very poor service. Will.probably not use u haul again

John Y. on

Rating:

Great customer service, thank you

Max J. on

Rating:

Everything!! The entire experience was horrible!! It took 3.5 hours to pick up the truck which is absolutely ridiculous!! Lindsay and Christian (employees at The Big Store) were absolutely fantastic, but my experience with U haul was less than 1 star!!

Michael W. on

Rating:

Our contract had to be rewritten three times and it took two hours to pick up the truck I had gone through the process of pre-pickup online. We were not pleased.

Catherine A. on

Rating:

Customer did not leave a comment.

Ronna S. on

Rating:

Great small town rental location.

William H. on

Rating:

Customer did not leave a comment.

tom O. on

Rating:

Customer did not leave a comment.

cathy W. on

Rating:

Customer did not leave a comment.

mishayla S. on

Rating:

Customer did not leave a comment.

deanna R. on

Rating:

Customer did not leave a comment.

carl G. on

Rating:

Customer did not leave a comment.

Vern L. on

Rating:

Customer did not leave a comment.