The owner is polite and cordial. But this is really a do-it-yourself drop location, which I was unfamiliar with how to drop off a trailer and the video on the App wouldn’t open because there was no internet connection yesterday. After what I had experienced with one location being closed for pickup, I was concerned this place would be closed when I arrived but they were open. No one answers the phone or returns messages. This was anxiety producing. In summary I will not be offering to rent a trailer to help someone move again unless there’s not another alternative, because it was effective but stressful to deal with U Haul.
Martin H
Lil Repair Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in The Plains, OH 45780
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The trailer had a 4 prong plug. I had a 7 pin rv connector on my car. The location carried no adapter. I went to 4 places until I finally found one at Lowes of all places. Seems to me a trailer place should have at least one adapter in stock. This guy barely would get out of his chair.
David GNothing this location is amazing and so helpful
Danielle CNothing
Jason RNot really anything. All taken care of. Told me about the trailer light to save gas. Staff was polite.
Brian D