Raymond at the drop-off location was very personable and helpful. Full of great information. It would help if the building to drop off was made clearer. I went to the gas station "stand" located on the property because I wasn't sure where to go. The gas station attendant was kind of an ass about where the right place to go was. Crazy Pete's, the actual spot, was great. During the trip there was something in the truck that made it constantly ding when the driver side door was opened. i checked the lights and any buttons I could click or press to make the sound stop and I couldn't. I asked the lady at the pick-up location if there was a way to turn it off as I didn't want any issues with the battery or to leave the lights on. She had said she looked for the cause of the noise also but couldn't find the reason. All in all it didn't appear to cause any issues during my trip which was greatly welcomed. However, that may be something to look into on that particular truck. As moving is already very stressful, it was extremely anxiety provoking to have to wait till the day before to find out if the reservation would be confirmed in my community. After reading reviews of people having to drive two hours to pick up their truck, I was so so so worried about that happening to me. If there is a way to confirm the reservation sooner than the day before request, that would be my suggestion. The truck was great on gas and I got the dolly hooked up all by myself which was a huge victory. The pamphlets were super confusing for me so I relied heavily on the youtube videos. The links from the pamphlets didn't work too great for me, that could have been due to my nervousness. They always seemed to be "error" with the link. The quality of the uhaul boxes has changed for the worse. I used uhaul boxes on my last move and they were awesome. I got a few uses out of them after the move and was even able to pass on a few to others to use for their moves. So, without hesitation I knew I'd be buying uhaul boxes again as the quality was outstanding. On this move though, the quality was crap. The handles on the medium boxes kept ripping. And, no, the boxes were not over stuffed or full of heavy items. I tried taping the boxes differently on top thinking it was a pressure thing but that didn't fix the problem of ripping handles either. In the end, my opinion of uhaul boxes totally changed. Many of the medium boxes had to be thrown out after only one use. That's a shame and kind of a waste. In the end I'm glad and very grateful uhaul is a service that is available and I would use them again. Also, get some storage lockers in Thompson. There's limited storage here so uhaul could make money if they started their own. It would have been nice to take advantage of the free storage offers I had seen for customers. Thank you.
GRACE O
Hill Crest Carwash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thompson, MB R8N1M4
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Customer Reviews
- 4.0 Average Customer Rating
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The associate that helped me in Thompson said their system was down and he wrote all my information down on a piece of paper and didnt check me in the system until 3 days later. This was very inconvenient and frustrating because it took me 2 additional days of calling U-Haul to straighten this out, since I needed to be with the rental unit in order to "complete the return" process. Not impressed at all with Hill Crest Carwash. U-Haul app wasn't helpful with this situation.
Arrielle LNo day time lights only hade brake and turn signals reaching system was rusted and bearly works not really satisfied with the trailer conspired to price I told them about no lights and they did not care about the light more worried about the side orange marker light than anything won’t be looking to rent it again.
christopher pVery helpful on what to do and what to watch out for. Helped with hooking up trailer.
jody jSuper easy drop off.
Paige R