This location's staff, were top notch. Definitely recommend. The online experience, however, was a nightmare. I understand it's 2025 and most things are dealt with online and respective apps, but at last make the apps user friendly and functional. It took two days to rent a truck because of online hangups. I've never spent so much time talking to customer service; we're all on a first name basis now, and half of them are coming for Sunday dinners now and I'm also helping a few of them with home repairs on Friday. We're that acquainted now. You would not believe the hoops I had to jump through to make this happen - I'd elaborate but I'm exhausted and don't want to put any more energy into this experience. Be warned.
SHAUNA K
Blackfoot Baits
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thunder Bay, ON P7A4N6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The inside of the windshield was really dirty. That’s all everything else was perfect.
Jeff CBlackfoor is by far the best service i have received in thunder bay from uhaul.
leonard jNothing it was top.notch
James VOn a snowy day, I got to pick the car late by an hour, they did cancel the reservation without any notice and deduct 50 CAD cancellation fee
SALMAN F