The pick up location is more than a block away from the key pick up / drop off in a rough neighbourhood of our town. I would never use this location again. Drop off area was poorly lit to consider any drop off other than daytime hours.Luanne S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Thunder Bay, ON P7A4N6
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- 3.5 Average Customer Rating
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The truck was disgusting, cigarette and drug paraphernalia in the ash tray, spilled drinks and food wrappers. The truck then had a catastrophic mechanical failure that almost made me have a head on collision with a tractor trailer on the highway.Darren S.
Having to go back and forth between the parking spot and the store where the lock boxes are was a large inconvenience, especially because there is no easy spot to cross North Cumberland street in that area. Other than that, the service was great and the process was very clear and straight forward.Lianne D.
The owner of this location is one of the friendliest and most knowledgeable/helpful person I've had to deal with at UHaul. Everything was ready when I got there and and the whole process was very quick and efficient. I will be renting from this location again in the future if need be.Maxime T.
The person I dealt with was very competent and accommodating. I made some mistakes and she was very helpful in solving my issues. Would recommend.Randy F.