It was a very up and down experience, first off my pickup time was changed from 2pm to 3:30 without warning, then i had to pick up dolly from a different location which i was charged to travel to. but the workers at Land of Spices were amazing, and truly went above and beyond
Hunter M
Land Of Spices
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thunder Bay, ON P7B3Z7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I drive a 1985 chevy Cheyenne truck (it is in immaculate condition) and the computer system at the rental site would not recognize it so they were not going to rent me the trailer I needed. I returned home and got my wife's car and it was fine on the system . Also it would be great if one could understand the language they were speaking because it definitely wasn't English! It was days before I received an invoice so I was not sure what they were really going to charge me, probably because I do not have a cell phone. The price was very reasonable but the paper work took forever. The people were friendly and as helpful as they could be and everything worked out.
JOHN DI needed a 6x12 enclosed trailer last minute and called the dealership. The staff was quick to accommodate and I booked what I needed. Very satisfied and the price was excellent. I have considered buying my own trailer in the past but the price is so reasonable I will only rent from U-HAUL. Thank you!
DENNIS DThe pickup and return of the uhaul were fine, but the truck itself was disgusting inside. Seats, console and cup holders were all full of dirt and were sticky and the floors were full of dirt. I mentioned it to the guy and he just laughed at me? Do they not clean the trucks when they are returned?
MICHAEL VWe have rented a u-haul many times. This was the least pleasant experience we have ever had. The parking lot size is inadequate for you to turn around your personal vehicle let along a big moving truck Most importantly- we were provided with a very dirty and smelly truck. We believe someone moved a horse in the back as it had hay and mud all inside. We physically had to take a broom and mop to the back of the truck prior to being able to put our stuff into it. The smell was atrocious and smelt like cow manure in the back and heavy cigarette smoke in the driving cabin. We spoke to the representative at the uhaul pick up place about the smell and they said the previous person was charged 50$ of a cleaning fee.. and they didn’t have time to clean it prior to us picking it up. We asked if we could have a rebate on our rental given we are the ones that had to do the cleaning for them and they declined. Said we had to chat with uhaul directly.
STEVEN G