Self drop off so no personnel helped
Jilliane J
Kingsway Inn Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thunder Bay, ON P7E2A6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Amazing! Was looked after in an urgent manner when my movers bailed. Service here was critical to my solution to my cross province move when I was screwed over by a pre arranged moving company.
scott mThe equipment was well maintained and easy to set up.
Gregg MOn this occasion, the designated staff did not come outside promptly and as a result, my husband-- who is a skilled mechanic and accustomed to hands on work -- had to perform the hookup of the chains himself. While he handled the task without difficulty, I am concerned that customers without this level of technical expertise may struggle under similar circumstances. Additionally, I was surprised to learn that a photograph was taken of my husband's hookup. In our previous experiences at other U-haul locations, staff have consistently managed the hookup process during vehicle hookup, ensuring customer confidence and compliance with safety protocols. I hope this input is valuable for improving service consistency and ensuring a seamless experience for all customers. Thank you for your attention to these concerns.
Brittney SIt appeared i was charged in American dollars for some reason. I was also charged for furniture blankets which I did not ask for, and was charged for the dolly that I did not have either. I attempted to use the app to sign in which took the first hour of my time. I will be using Uhaul again as I have just started my move.
Crystal D