Make sure that your rental agents have the place staffed with people who are at least familiar with the products they are renting. I dealt with a different person at pick up and drop off and neither one had any knowledge about what they were doing and had to get someone else on the phone to complete the transaction. The trailer had debris from the previous uses laying on the deck of the open trailer at the time that I picked it up. I returned it cleaner than I received it. Since this was an open trailer, I would have been responsible for this debris falling onto the highway while I was using it. Surely this shouldn't be your accepted standard.
James R
Kingsway Inn Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thunder Bay, ON P7E2A6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Good job .. we are happy
MICHAEL MThe person take care of me was so professional and super dynamic. Really appreciated . Thank you for that gentleman
VIJO COverall truck was good. It was covered in salt and not overly clean but ran good and did what it was supposed to do. Was ready to go at pick up with no hassles.
MICHAEL FThere were no winter tires on and this is the peak of winter in Thunder Bay, so annoying. I booked for 2 hours rental, I got stuck in a little snow that could have been avoided if there were winter tires on. This delayed me for over 45 minutes 😡. What is the use of renting for 2 hours and being stuck in snow. They don’t care. Cos when I complained to the rental guy, he was laughing cos they know what they are doing!!!😡😡😡🤯 I would never ever recommend them to anyone
Mary-Thelma O