Staff seemed inexperienced as they did not apply pricing correctly and nearly charged twice the amount due. Could not explain what charges were for.
Haylie B
Kingsway Inn Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thunder Bay, ON P7E2A6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Unit was covered in dust and dirt with trash located in the cab of the truck. The Tire Pressure sensor on the truck was out of order. Tire pressure on the truck was not at proper levels. I actually had to inflate the passenger rear tire from 22 PSI. The clerk looked as if he was sleeping when I arrived. Upon return, when I mentioned the dirty broken equipment, I was met with... That's not my issue, and admitted knowing about the problems. Also, a trip was mapped out to be at most 130km round trip, magically became 180km. leading me to believe that the odometer is not working properly
Gordon MHad booked for the Saturday @ 10:00 am but got a call just 2 days before the move stating no truck available until Sunday @ 1:00 pm We were told someone would call if available earlier. A friend called and said the truck was sitting in the lot earlier in the morning We didn’t receive a call regarding this and got a late start on our move by more than 24 hours (not reliable)
Zenon PN/a
Rolfe MThe strap tightener wss rusted and very hard to tighten.
PHILIP J