I’m extremely disappointed with U-Haul in this particular location. I returned the trailer on time however it was on a Sunday and they were closed. I called three different people representing Customer Service and they were unable to help me return it digitally with the app on Sunday even though I called three different departments and gave them all my information. They simply told me to call the local drop off location business the following day. The local representative at this location told me that he had closed the rental agreement. However, he clearly did it as if I returned it on the following day, which I did not. I returned it the previous day, and it was sitting there in his parking lot when he arrived. Therefore I was incorrectly charged an additional $30.I will not be using U-Haul products from now on. I’ll just stick with Penske.
PAUL C
Suite C
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tifton, GA 31793
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- 3.0 Average Customer Rating
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I had to hook up my own trailer. The employee was smoking weed in the back when I showed up to drop off the trailer. And then he said someone had parked a truck wrong and I needed to hook back up and move the trailer. This place does not represent your brand.
Chris BI rented a dolly equipment as well, and it was not inside the truck in which caused problems for me to take my appliances off of the truck. On the other hand the truck was ok.
Elvis PProperty is very muddy
Cavan MThe drop off location was very sketchy and several holes in the ground that made it difficult to park the truck. No person at the drop off
KAITLIN D