Everything thing was easy. The gentleman was very helpful.
MISHA F
Suite C
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tifton, GA 31793
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Customer Reviews
- 3.5 Average Customer Rating
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They charged me for a dolly, however a dolly wasn’t in the truck
RYAN HThis reservation was made and confirmed in the Albany, GA area. We arrived and were told the equipment was not available. Our day was planned and had people waiting for us with the truck. We drove almost an hour to pick a truck up to be told it wasn't available after someone reached out the day before and confirmed the rental. Then, we had to drive another hour to Tifton for the equipment. The gentleman in Tifton was the GREATEST!!!! He definitely restored my faith in individuals and conducting business appropriately, but UHAUL as a whole needs to reexamine the policies. They really are disappointing. Great job to the location we finally got the equipment from but if i ever needed a truck again it WOULD NOT be UHAUL. I would spend more money for another company. I definitely would not recommend anyone to UHAUL! Great job Tifton location.
Gregory SThe drop off location is a stand alone location with a key drop box. I used the app to complete the process and it was quick and easy to finalize.
NICHOLAS FI’m extremely disappointed with U-Haul in this particular location. I returned the trailer on time however it was on a Sunday and they were closed. I called three different people representing Customer Service and they were unable to help me return it digitally with the app on Sunday even though I called three different departments and gave them all my information. They simply told me to call the local drop off location business the following day. The local representative at this location told me that he had closed the rental agreement. However, he clearly did it as if I returned it on the following day, which I did not. I returned it the previous day, and it was sitting there in his parking lot when he arrived. Therefore I was incorrectly charged an additional $30.I will not be using U-Haul products from now on. I’ll just stick with Penske.
PAUL C