The back of the truck was wet and dirty. When we got to the location to pick up the keys, I had to wait a long time for the attendant to help me. I was all checked in but didn’t have the keys. When I returned just before 6pm (and hour earlier than my reservation ended), there was no drop box for the key and the attendant in the building saw me twice but went to the back room ignoring me. I still have the key because there were no instructions for returning them. I will have to come all the way back tomorrow (while trying to move) in order to return them.
Lauren K
PostNet
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tigard, OR 97223
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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We were provided a van that did not have a gas cap, due to this we went through gas much quicker than intended and therefore did not refill upon our return. We felt that not only is it hazardous to the vehicle but to the drivers as well as the smell of gasoline was extremely strong and was wasted in general
Jesenia APros: Staff was great. Check in and return was smooth. Good location. Con: 10' truck was in poor shape. Seemed to be leaking gas - initial fuel level was lower than what was listed in contract and while I only drove 16 miles, but had to add 7+ gallons of fuel to get it back to the previous fuel level. If they can get the truck fixed, I would recommend this location highly, but cannot recommend with vehicle in the shape that it is currently in.
Matthew KThe direction address not written there.
Myat ADo not communicate something to the customer that you don’t have the power to do so they’re not blindsided by fees in an already stressful situation
VICTORIA S