Customer Reviews for PostNet
(U-Haul Neighborhood Dealer)

55 reviews

11575 SW Pacific Hwy   Tigard, OR 97223
(In the same parking lot as Les Schwab and Fred Meyer)

(503) 608-4211

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 10 am–2:30 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed

Services at this Location:

Contact Us

(503) 608-4211

11575 SW Pacific Hwy
Tigard, OR 97223
(In the same parking lot as Les Schwab and Fred Meyer)

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 10 am–2:30 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Catherine O 
Rating:
5.0

Customer did not leave a comment.

Christina A 
Rating:
4.0

Great experience. Above and beyond.

jaimie h 
Rating:
5.0

Excellent service! Would rent here again!

Aubrey T 
Rating:
5.0

Customer did not leave a comment.

dane w 
Rating:
2.0

Inconsistent hours. Was an odd check in process with me retrieving equipment for them in their back room. No key drop box with the inconsistent hours.

Brandon W 
Rating:
5.0

Good job! Quick and easy, in and out. Polite Thank you!

Michael K 
Rating:
5.0

Quick and easy. I will use this location again. Thank you!

Dorothy M 
Rating:
5.0

Great customer service, thank you!

Alyssa D 
Rating:
5.0

Customer did not leave a comment.

LeeAnne G 
Rating:
5.0

Fantastic service all the way!

Derek H 
Rating:
5.0

They have an incredible costumer service above my expectations!

Omar G 
Rating:
5.0

Customer did not leave a comment.

Wayne M 
Rating:
5.0

the manager of the postal annex store, namish, was very helpful, pleasant, and very accommodating. My only issue was the fact that i reserved the van at a location in beaverton and was not notified of the location change until 30 minutes before i was scheduled to pick up my rental. in my opinion, the the van was reserved and confirmed at one location, the reservation should not be changed. if it is going to be changed, more advanced notice would be appreciated. thank you.

Peter-Jon C 
Rating:
1.0

Rep went against my online setup. Forced on policies after I left. Got upset that three people came in at once and just threw a key at me. And had I not taken pics of the odometer was charged for Miles I didn't drive. And finally even without my signature. Took more money out of my account for a second time.

Justin W 
Rating:
2.0

The van I rented was not ready for me. They made me go to another location. UHaul's "Reservation Guarantee" is bunk. The attendant told me no one gets reimbursed. My requests in to UHaul have gone unanswered.

Greg M 
Rating:
5.0

This was my first time using PostNet to pick up a U-Haul. They were very friendly and explained everything well. I will definitely rent from this location now on.

Dani R 
Rating:
1.0

Overcharged and hassle to return keys to another location

Kathryn b 
Rating:
5.0

Great store! We’ll staffed with courteous people knowledgeable about products.

Richard K 
Rating:
5.0

The experience was very streamlined, and I can't think of a way to make it better.

james m 
Rating:
5.0

Very quick in and out.

Wesley D 
Rating:
5.0

Customer did not leave a comment.

Leslie H 
Rating:
5.0

Customer did not leave a comment.

LEIA C 
Rating:
4.0

Customer did not leave a comment.

Lisa R 
Rating:
5.0

Rental was super fast and easy. The employees were incredibly helpful and courteous. This Uhaul experience was WAY better than most rentals I’ve done in the past. I’ll definitely use this location again.

James U 
Rating:
5.0

Customer did not leave a comment.

Jolene s 
Rating:
5.0

Customer did not leave a comment.

VenkataRamesh P 
Rating:
2.0

Cleaning the vans after it has been used and before someone else uses it would be a huge improvement. Adding better instructions like what store to walk into to grab the keys and where to leave the keys after hours with the code needed to place them in the lock box. This was my first time using this service and i will never use it again.

Clarybell P 
Rating:
5.0

Customer did not leave a comment.

Karen D 
Rating:
5.0

Customer did not leave a comment.

James a 
Rating:
2.0

I never received a receipt upon drop off. When I printed my receipt online I noticed I was charged for 8 gallons of fuel even though I returned it with more fuel than I picked it up with. The fuel guage on the receipt showed that I returned it with 5/8 of a tank even though I returned it full of gas. (I filled the tank 3 blocks from the drop off)

Tim Y 
Rating:
5.0

Everything was great, staff was very helpful and informative.

Paul H 
Rating:
5.0

Very friendly service

Dale T 
Rating:
5.0

Customer did not leave a comment.

Nimesh D 
Rating:
5.0

Customer did not leave a comment.

Nimesh D 
Rating:
5.0

Customer did not leave a comment.

Victor H 
Rating:
3.0

Customer did not leave a comment.

Tracy S 
Rating:
3.0

The website defaulted to a pick up time of 9:30pm. Why? your stores are not even open at this time. Thus, when I went to pick up they did not have my reservation. I have rented at the Rt 99, Tigard location several times and this is the first time I was moved across the street to a postal store. This was not obvious at the time of registration. Also, it is very rude to make customers wait who have made a reservation while phone in people tie up the agent's time. This happens every time I try to pick up a vehicle at the Rt 99 location. What is the point of booking on line to try to save time??? VERY IRRITATING

Margaret J 
Rating:
5.0

The truck had dirt and debris all over the inside (cabin and bed) when we picked it up

Kathryn E 
Rating:
5.0

Customer did not leave a comment.

Courtney D 
Rating:
4.0

Very friendly staff! It was an ease for pick up until I dropped it right back up. Thank you so much for your help!

Kristopher M 
Rating:
3.0

Right across the street from a large Uhaul facility which caused us much confusion on pickup and affected our daily timeline. This location should work to ensure customers don’t go to the wrong location. Even of your following navigation, when your told your approaching your destination and you see a large Uhaul sign, and large Uhaul building and Uhaul storage facility you turn in there. The actual place is across the street in a strip mall with no visible Uhaul signage.

Alva B 
Rating:
5.0

Nimesh Dayal is always super friendly and helpful.

Jennifer H 
Rating:
5.0

sweep the floor in the front of prior renter's food crumbs

Mark H 
Rating:
5.0

Fast and easy!

Caprielle L 
Rating:
5.0

Only complaint was that mobile app said lock box was on the van, when in fact it was on the postal annex door. Had me confused for a while.

Scott W 
Rating:
5.0

Put a U-Haul sign on the building.

William O 
Rating:
5.0

Customer did not leave a comment.

Margaret H 
Rating:
4.0

Customer did not leave a comment.

Murray L 
Rating:
5.0

Customer did not leave a comment.

Rhoda B 
Rating:
5.0

Verify location, as there is a U-Haul location across the street too.

barbra s 
Rating:
5.0

Excellent customer service.

Anne P 
Rating:
5.0

Just one cargo van so far, but it was available and the big u-haul I have used in the past didn't have one available. This location is truly in the PostNet store! The proprietor there is very friendly and helpful.

John W 
Rating:
3.0

Pick up experience took an unbelievably long time, very upsetting. Would not rent again.

Adam Q 
Rating:
5.0

Customer did not leave a comment.

Branden L 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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