Have at least 2 staff on site for rental pickup. There was only one person for a line of 12+ customers at the time I arrived and my whole move was delayed by 1 hour as a result. This messed up the entire schedule for the day. When attempting to return, the first location we tried downtown at Bay and Grenville was non existent, customers should not have to be the ones to say a location should be removed from google or hours adjusted if they are no longer in operations. By far my worst uhaul experience
Simon L
Shawarma Palace
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M6E2M3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was charged $20 for insurance which I did not consent too. Overall good experience but this is the second time I was overcharged for a service.
Matthew MLet the customer no his right before you give up the truck.
thomas AI had booked my van for pickup at Viaa Convenience Store And Smoke, 1077 Wilson Ave Unit 4, North York, ON M3K1G7. My reservation was changed to 231 Livingstone Ave, which created additional costs for me in mileage and parking, whereas the original location had free parking and was more convenient.
SHUBHAM KThe service was ok in general. The truck was relatively clean, aside from some water inside the cabin (as it seemed that the window remained opened during the previous raining night). The check-in/check-out process were ok too, but the location must have a well organized environment for that (at least a laptop/computer to the person who delivers the truck, which in our case just used his own cell-phone to access/follow up the booking and proceed with payment). The good point of the location is that there are lots of trucks/vans to use, so higher the chances that you'll find one vehicle available there to do your moving.
MATHEUS U