Dear U-Haul Customer Service, I am writing to dispute a gas charge applied to my recent rental (Reservation #: 95353377). I picked up the van on November 1 at the following location: Hasty Market 11 Westwood Dr Kitchener, ON N2M 2K5 When I picked up the van, I did notice that the tank was not actually full. However, the counter staff told me that it was full. At the time, I was in a hurry to start moving my belongings, so I did not make an issue of it. Before returning the van, I stopped at a Shell gas station and added $25 worth of fuel, ensuring the tank was almost full — in fact, it was more fuel than when I initially picked up the vehicle. I can provide the Shell gas receipt to verify this. Despite this, I was charged $10.62 for 6 liters of gas, which I believe is unreasonable. I kindly request that you investigate this matter and waive the gas charge. Thank you for your understanding and prompt attention to this issue. Sincerely, Cheng-Ruei Lin
CHENG-RUEI L
Hasty Market
(U-Haul Neighborhood Dealer)
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Great service and not expensive thanks uhaul company
AMANUEL HRude service
MUHAMMED TOrdered dollies not available at location and no prior intimation to customer. I had to drive to other location to get couple dollies which took 10more kilometers almost around 10$ costs me more. This location owner provided small dolly for free but it doesn’t help much. I lost both time and money.
PRAVEEN GEfficient staff
LAMBERTUS R