Offer cuter pickup and drop off
frank j
Hasty Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kitchener, ON N2M2K5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews Workthe truck was not clean and there was an awful smell, when I returned the truck, the lady just took the keys and told me she will send the invoice later, I fueled the truck but I'm surprised that she charged me 15.97 CAD, I have already traveled so will not be able to return back to her! anyway not recommending this place at all to anyone!
Ahmed Dthey are a cheater
bereket tVery Disappointing Experience – Poor Customer Service We have rented vehicles from the U-Haul location in Downtown Kitchener many times and have never had any issues. Unfortunately, because there were no vehicles available there, we had to use this location for the first time, and we deeply regret that decision. We returned the vehicle two hours late and were charged for an entire additional day. At the Downtown Kitchener location, we had returned vehicles late on several occasions without ever being charged an extra full day. We politely explained our situation and asked for some understanding, but the staff member refused to listen. Instead, we were met with rude, aggressive, and even threatening behaviour. This was completely unacceptable and extremely disappointing. Customer satisfaction clearly did not seem to be a priority at this location.Based on our experience, it felt as though collecting additional fees was more important than treating customers with respect. I understand that companies have policies regarding late returns, but there is absolutely no excuse for rude or intimidating customer service. I would strongly recommend avoiding this location. We will certainly not be renting from here again.
VEDAT USketchy location - lots of vagrants outside, and I felt unsafe. worker was covered in tattoos and 'forgot' to uploade the picture showing we were full for gas and almost cost us 50$ had to chase the issue to get a refund
MONICA O