Very Friendly and courteous. Although I was a little upset that it took me an hour to get my car hauler, due to U haul website kept crashing. I made an appointment for pickup at 5 am and didn’t get on the road until almost an hour later. But overall the location was excellent.
brent n
Haulsters Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Trenton, ON K8V5P6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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There was no one on site, no signs, actually there was a “no entry” sign and a dog on site sign, very uninviting.The covered trailer was not weatherproof, all of my things got wet inside the trailer. I called the number after unhooking the trailer and I told them about the trailer not being weatherproof, the person on the phone said they’d make a note of it, offering me no solution or next steps. I called them back later to ask if I could receive a discount or something because of my ruined things, they said they would text my cell number (never did receive a text) and for me to send them photos of my damaged things so they could start a claim for me. When I didn’t hear anything from them I reached out to the helpline and that person was very helpful and knowledgeable. Overall a poor experience, I’m glad I didn’t put family photos or irreplaceable things in the trailer, still disappointed about my things that did get ruined.
Amanda FFriendly customer service
Kimberley SObviously they don't check Thier equipment before sending with a customer, ratchet strap that holds the tires on the Dolly's failed due to rust / corrosion leading to the vehicle almost rolling off the dolly while driving down the road , that could have resulted in a dangerous accident I will for now on be checking my equipment personally before leav any u haul locations for here on out. The damage caused to the vehicle I'll never get that back ... I may never use U-Haul again after this situation
Shaun PThe team at this location was fantastic. I highly recommend them
James B