Owner had not checked that furniture dolly was in the truck. I ordered a utility dolly and was given a very heavy and difficult to use appliance dolly. He said "I'm just a drop off and pick up site" and took no ownership.
Moving Truck Rental in Trotwood, OH at A Storage USA
Moving to or from Trotwood, OH 45426? Get FREE truck rental rate quotes at A Storage USA.
Get FREE moving truck, pickup truck and cargo van rental quotes at A Storage USA
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Trotwood, OH.
Cargo vans and pickup truck rentals in Trotwood, OH
U-Haul cargo van rentals and pickup trucks in Trotwood, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Trotwood, OH 45426. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I reserved for 11:30. Got there right at 11:30 was told rudely I'd have to wait until 11:45 an I needed to register. I was already registered and still told to wait, the employee then had another customer come outside to give the key. Then my $19.99 truck ended up being $122.
The service provided was great. The employee was attentive accommodating and extremely helpful
Great customer service
Would have preferred to have gone to a hub.
We had reservations for weeks at this location and when we went to pick up our truck a woman met us at the door and said they were closed and we could not pick up a truck there. She gave us the wrong directions to another uhaul place and they didn't have any truck for us so finally they sent us to a storage place (A storage USA) and after many glitches we got a truck but no appliance dolly as we had asked for. It was a pretty bad situation.
Inside of cab was dirty. Wrappers, etc. Cargo area had broken glass in it.
Nothing it was totally great
Seeing that nothing is in the employees hands as far as inspecting the gas level or anything I don't know what else he could have done except sit there and take the keys!
Was concerned that I was not advised to check out truck before leaving.
Sunday drop off. Did not get to talk to agent.
friendly staff fast and effecient
Get more help at that location
I ordered online and your dealer mysteriously added another charge to my bill!! I never once ordered safecare for $14!! I would appreciate if you refunded that money to me!! I don't want to make a big deal about this but I will if nothing is done quick!! When you order a truck and all extras online that is what you should get!!
Told us a larger truck was not available, when they actually were.
Are truck rental broke down 1/2 mile from my drop off location. It really wasn't a big deal one of the radiator hoses clamps came on off and spilled radiator fluid on the ground, we were able to fix the problem ourself and Return the truck to the facility. Our biggest problem was no one was willing to call us back.
No one helped or checked lights or trailer
The attendant was very rude and mentioned several times that he had somewhere he needed to be. I went to the location that I had arranged, but was sent to this location. The attendant accused me of being late and that I "should have read the small print" that says U-Haul can change the pickup location. I may use U-Haul again, but will NEVER go back to that location.
The lady Kenya was excellent very professional I will always remember her and mike in the office very satisfied with them I will go back and send others
The people at the location was great, thanks a lot.
I was running behind in getting moved, so I received a call from this location and wasn't able to hear my phone, so the person left a very nasty voicemail demanding that I have the truck dropped off immediately. About ten minutes later, I received a second call from another person who told me that I needed to drop the truck off and told me at least three times that, next time, I need to make sure to check my contract for drop-off time and that I will be charged an extra day. I understood that people might be waiting for the truck, so I don't need to get called so I can waste more time listening to someone trying to chew me out and waste more time.
The order was not complete, we asked for an appliance dol k eyes and blankets which we not there. Check out too too.long and fees were charged that were not disclosed.