Truck had not been checked when last used. Full of leaves. Employee was great at Gas N Spirits (41307). Very nice gentleman. Much better from the one we have dealt with in the past.
DOLORES D
Gas N Spirits
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Troy, MO 63379
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Customer Reviews
- 4.0 Average Customer Rating
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Back of U-haul was full of dirt and bark as if the last renter was hauling trees and dirt. Cab smelled as if someone was smoking in it. Cup holders had trash and candy wrappers inside.
SHANNON JI arrived for pickup. I had to connect the trailer myself with no help. 1st time using a trailer and I had no instructions on what to do. Then the trailer had no converter for the warning lights so I had to go to another Uhaul to buy one. Salesman told me he didn't think that I "HAD" to have those lights anyway. WHAT? Bought the converter only to find out one of the trailer lights were inoperable. So I then went to another Uhaul to have the light repaired. This was extremely stressful way to start my cross country trip.
CHRISTOPHER BThe employee was helpful. The reason I wouldn’t recommend them is that they had me dropping off the trailer at a different location , which was local to them, and I wasn’t told that I wouldn’t get a refund for the days if I returned it early. I brought it back 2 days early, and i’m out $50.00 because of that. Also, I made this reservation like 10 months in advance, and U-Haul changed my reservation. What good is a reservation if it can just be modified by U-Haul? 10 months is enough time to ensure that the trailer I requested would be there per the reservation. Not to mention the business missed out on by my local dealer. This happened 2 years in a row. Honoring a reservation agreement should be a higher priority in my opinion.
JOSEPH WAlways have had excellent service here at Gas n Spirits !
ROGER P