The employee was helpful. The reason I wouldn’t recommend them is that they had me dropping off the trailer at a different location , which was local to them, and I wasn’t told that I wouldn’t get a refund for the days if I returned it early. I brought it back 2 days early, and i’m out $50.00 because of that. Also, I made this reservation like 10 months in advance, and U-Haul changed my reservation. What good is a reservation if it can just be modified by U-Haul? 10 months is enough time to ensure that the trailer I requested would be there per the reservation. Not to mention the business missed out on by my local dealer. This happened 2 years in a row. Honoring a reservation agreement should be a higher priority in my opinion.
JOSEPH W
Gas N Spirits
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Troy, MO 63379
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Always have had excellent service here at Gas n Spirits !
ROGER PTrailer had several bags of trash in it that I had to dispose of
RANDE HGreat service.
DAVID KI did not speak with any personnel. All transaction was done by phone.
ROBERT M