Moving Truck Rental in Tucson, AZ at U-Haul at Grant Rd

5259 reviews

3555 E Grant Rd   Tucson, AZ 85716
(W Of Dodge Bl)

(520) 575-5364

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(520) 575-5364

3555 E Grant Rd
Tucson, AZ 85716
(W Of Dodge Bl)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Tucson, AZ 85716

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

5259 reviews

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Write a review
Rating:
3.0

The man who helped us, asked if we had any issues, we did, but he blew off what we said.

Michele G. 
Rating:
3.0

We reserved a U-Haul. It was maintained well, it ran well, it got us moved really quickly. The only problem I had was we reserved without the insurance and the manager placed insurance on our reservation, which we didn't see until return. It was a $15 upcharge so not a huge deal, we brought it up to the person checking us out and he said he couldn't do anything about it then proceeded to list the hoops we would need to jump through in order to get the money back. He ran our card and told us it was rejected and kind of looked at us like we didn't have the money to pay (just my interpretation of his look). We had to step inside and then their system was down. Overall the truck did what it was supposed to do, the service just left a little bit to be desired.

Jesse M. 
Rating:
5.0

Service associates very helpful. Leasing by my phone useful and easy. I wouldn't change anything.

Philip S. 
Rating:
3.0

When advertising a vehicle for lease you should state plus 50 cents a mile plus gas. Why mislead the public.

JUAN C. 
Rating:
5.0

The staff was very friendly and helpful.

VALERIE S. 
Rating:
5.0

Personnel on both locations were excellent. They were very friendly and courteous. They made the picking up and drop off very easy and convenient.

Joey I. 
Rating:
2.0

Was supposed to pickup at another location, arrived and no truck. Waited 45 minutes to understand I had to go to another location to pick up. When arriving at this location waited while the person was in the lunch room, no one else available. Could not do cash and card, only one method of payment.

Lorraine C. 
Rating:
4.0

Don't have broken equip in inventory. Greet customers. Follow safety protocol. Don't tell a customer to take business elsewhere.

Wilbert B. 
Rating:
4.0

This was an incredibly easy rental. The agent was really friendly and helpful. The little online questionnaire required after I got in the truck is brilliant! Kudos to U-Haul!

Rob H. 
Rating:
1.0

I got there at 9 o'clock last Sunday, the computers were down and back up wasn't working I stood around for an hour and a half. I wound up having to pay people that I had hired to help me on the move. There should've been a way that you could've handwritten the contracts.

Barry R. 
Rating:
5.0

Perfect customer service! He was very helpful and efficient.

SARA R. 
Rating:
4.0

i heard a strange noise coming from the truck while leaving the lot... when I stopped to look in the back, an employee came over and told me that it was just the sound from the dolly. he never walked around the truck or offered to help adjust my mirror... I didn't realize it at the time, but the side of right side of the truck had got to close to the chain link fence. instead of saying something to me.. so I could have backed up... he told me everything was fine. the fence was damaged and the truck had a scratch. I was told that my insurance I put on the truck didn't cover it. The store said I "ran over the fence and was negligent" this is not an accurate description of what happened.

Karen H. 
Rating:
5.0

Outside of truck could be cleaner

EFRAIN U. 
Rating:
5.0

Top Notch Customer Service. The U-Haul employees that worked on Saturday and Sunday were extremely knowledgeable and courteous. Francisco is a true gentleman, in my opinion this employee is by far one of the best I have dealt with at U-Haul. The man deserves a raise, time off with pay or something Special. Thank you.

ADRIAN R. 
Rating:
1.0

U-Haul site also claimed that you could self-return by following steps at the return location. At which time, site kept advising that location services were not enabled, though they were. Tried from 2 different devices 3 times before giving up, leaving the truck there, and putting keys in the drop box. Had to call to follow up and ensure the return was recorded. Nothing about the process from reservation to drop off was organized. All in all, not a good experience.

Christel B. 
Rating:
4.0

A better way to return at a different location with out a additional $40 charge, could save me some time on moving

TERRIL F. 
Rating:
5.0

The check out was a piece of cake and the gentlemen that helped me was kind and friendly!

Sherie H. 
Rating:
5.0

The customer representative was excellent and helpful. Made returning a truck to a new location a breeze.

Walter S. 
Rating:
5.0

The U-Haul website did not work properly for dropping off my truck after hours. Even though I had enabled it, the website kept telling me that they couldn't enable my location, which prevented me from using the website to complete the check in

TERRENCE S. 
Rating:
3.0

Great service overall - new vehicle and reasonable price. Closer to the airport would have been a better location for me but Grant St was fine. Would definitely use U-Haul again.

MARK D. 
Rating:
2.0

The sales Associate never let me know there's a charge to check in your truck if dropped after hours He said or you have to drop it off my 9 am or pay for the next persons rental who has a reservation I was charged $23 additional to what I paid

CHRISTINE N. 
Rating:
5.0

Was the one of the best experience I have had at this location.

kitty B. 
Rating:
5.0

Your staff at this location are very well versed in customer service. They went above and beyond our expectations and attended to us needs in a very professional manner. I can't think of anything that needs improvement.

DAVID G. 
Rating:
3.0

Well 1st vied in get the gentleman's name there was a location on Grant road in Tucson Arizona black gentleman was very helpful the promises I misplace the keys we eventually found him but roadside assistance won't take care of it and I'm gonna have to pay out of my own pocket on a Sunday to have a locksmith come out I think that's horrible you should have duplicate keys when you lose them and/or have a charge at the you haul this experience very well soured me from you haul. The only reason I use you because you have the lowest prices but I'm going to shop around next time and probly never use you again.

FRANKLIN B. 
Rating:
3.0

I was quoted two different prices, by two different agents. One agent told me that when I rented the truck it was based on a 24 hour period one day. The second agent quoted me for the same vehicle and the same price however if I didn't not have vehicle back by 5 pm or I would be charged for an extra day. This compromised my safety, having to rush across town.

Jessie B. 
No reviews have been submitted for this location.

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