I don’t plan on ever using the Mail Depot for anything in the future. The whole thing felt scammy. The truck had more miles (11 extra miles) and less gas (quarter of a tank) than what U-Haul claimed it had. They charged me more than expected from my online reservation (online $44 discount- he wouldn’t honor that price ), and the manager could not explain ‘deposit’ on my printed contract, if there was one; or if I would get money back when I returned the vehicle. Of course I did not. Also the truck had only a quarter tank of gas to begin with - so how do you add enough gas needed for your trip without paying for extra? I was forced to guess and ended up paying for more. It was overall a confusing and frustrating experience.
JOSHUA S
Bear Canyon Mail Depot
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tucson, AZ 85749
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Customer Reviews
- 4.0 Average Customer Rating
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It's not a full facility. Just a online pick-up drop-off location really. In a back alley behind the strip mall. The overall area is nice but it's a back alley where you do the U-haul. When they are open you might be able to interact with a employee in the Mail Depot.
BRANDON Lthank you so much!
LORA Dperfect no surprises
STEVEN BShorten the app check-in process, it was tedious.
Jeffrey Y