The person who hooked up the trailer had no idea what she was doing. The trailer was not secured To the ball and as soon as we stepped in the trailer it flipped up. We called her to tell her and she blamed us. It’s the representatives responsibility to ensure everything is done correct. This lady was incompetent and no one should ever use her. Very dangerous to not hook a trailer properly
Tonja V
Greenbriar Cotton Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tyler, TX 75704
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Convenient location. They helped me back up trailer to drop off. Excellent service.
JOHN NVery professional. Handled my business quickly and efficiently!
roger rThe truck was in an unlit front yard out in the middle of nowhere. The truck was filthy, smelled like oil, and had not been swept out. There was mud on the floor mats in the cab, and food particles on the seats and when I swept the bed out I got two shovels of dirt, screws, and oily residue. The tail area had an oily film on it and my loaders slipped several time. I had no choice but to use it as I had hired workers and to change would have cost me money. I also had a major issue getting the needed furniture pads. This experience has made me question using Uhaul in the future. I have used Uhaul three time in the past six months and this is by far the worst experience I have had.
John EMake it easier to get the key.
TERRI C