They had the wrong key in the lock box so we had to get ahold of representatives and get transferred and then put into another truck which took like 30 minutes. Then were later informed the truck would have to be dropped off at same location because it is a local U-Haul (wasn’t told that anywhere) or be charged a fee which doubled our cost. So we spent over 300 on a 70 mile trip or else we would have had to double the miles to drive back and drive another car back just then drive back the other way adding 3 hours onto the move.
Joseph J
Robbins Auto Value LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Union City, MI 49094
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very professional, funny, and pleasant staff.
LEANN HGive me my money for the appliance dolly back because I paid for it and didn't get it
CHARLES PThings was good. Just keep up the good work.
TOMMIE HNeeded a trailer right away and they were able to help me right away.
CINDY L