U-Haul Moving & Storage of Utica

U-Haul Moving & Storage of Utica

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Address

430 Lomond Pl
Utica, NY 13502

(315) 733-2386

(Rt 8 & 12S Chenango Rd)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Utica, NY at U-Haul Moving & Storage of Utica

Moving to or from Utica, NY, 13502? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Utica. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Utica, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Utica

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Utica, NY.

Cargo vans and pickup truck rentals in Utica, NY

U-Haul cargo van rentals and pickup trucks in Utica, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Utica, NY, 13502. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Utica, NY, reserve a van for your moving needs from U-Haul Moving & Storage of Utica!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Katherine W. on 9/26/2016
Rating: 3 out of 5 stars

An earlier open time on Sundays would be nice. Also - there were only two people working (one checking people in and one getting equipment) and there was a line of about 10 people waiting for their trucks. Thankfully we were there early and got our truck about 9:20 but if we got there right at 9am when they opened we probably wouldn't have gotten our truck until about 10am.

jack z. on 9/26/2016
Rating: 4 out of 5 stars

Only complaint is that I had to wait almost 30 minutes in line to pick up the truck. You might want to consider having two people at the desk doing the check ins on weekends. Other than that everything was great.

gerald n. on 9/26/2016
Rating: 5 out of 5 stars

Everything was great

Barb M. on 9/24/2016
Rating: 5 out of 5 stars

This location was without power and computer access for the first 3 hours today. They didn't have a generator or the backup paper forms. My husband and I siggested they just write all the necessary info down on paper, take photos of licenses and credit cards and enter the data when the computers came back up. They agreed, I paid in cash, wrote the mileage down and took photos of our truck. We also took the insurance rider too. We got the 26 foot truck, made our move and returned the truck in 4 hours. Successful day for both of us.

amy s. on 9/18/2016
Rating: 3 out of 5 stars

When we left we had lights on the trailer - on the way home we lost them. Upon returning it the lights were back to working. The person checking us back in acted like it was no big deal. To us it was travling with no lights at dark. Not only dangerous for us but also anyone behind us.

Maisa Y. on 9/17/2016
Rating: 3 out of 5 stars

I attempted to contact the office to let them know that I was having a problem with the ramp going back into the storage area on the truck. My brother came to assist me with this issue. Due to this, I wasn't able to get the truck back before 8p. I got to the office at exactly 8p and they had already shut down the computers prior to my arrival so I was unable to receive my refund at the time. The individual that I spoke with was named Jason. He stated to me, while smoking a cigarette outside when I arrived, "I'm sorry, I already shut down the computers and you can come back in the morning to receive your refund." I then said, " I live in Liverpool, NY and I will not be coming back in the morning. I will be leaving tonight." He said, " We didn't know what time you'd be coming back!" I said, "I tried to call, but no one returned my messages!" The other individual that was working with him, stated that they didn't have time to check messages or return phone calls because they had a influx of people coming in to return or get their vans." I will not come back to that location ever again! The customer service that I received from those two men let me know that the customers are not priority! Smoking a cigarette and going out for a drink are what motivates them to close earlier than they should and to speak to individuals that are giving them their business in an unacceptable tone! (Jason). I used this locations services at various times, storage as well as trucks. I always recommended this location, but after this, I will no longer use this location nor will I recommend it to friends or family. Train your staff better in customer services relations especially Jason! And also the individual that was working with him. He was rude and continued to shut the door in my face when I was upset about the services rendered. He kept saying, " I'm sorry, call the 800 number to leave a complaint." Horrible customer service!

steve p. on 9/13/2016
Rating: 4 out of 5 stars

Everyone at Uhaul was great!

Scott C. on 9/12/2016
Rating: 3 out of 5 stars

Employees were professional and helpful. Two of the four trailer tires had dry rot checks and cracks and very little tread. I don't think they would pass an inspection by an outside facility.

michael g. on 9/8/2016
Rating: 4 out of 5 stars

The gentleman who helped me with the lights/hook-up was great.

christie C. on 9/7/2016
Rating: 5 out of 5 stars

Staff were very friendly. Phone service was awesome

Brian G. on 9/6/2016
Rating: 4 out of 5 stars

First pickup location was closed due to holiday and we had to change to this location. Your databases are not up to date.

Cindy N. on 9/6/2016
Rating: 1 out of 5 stars

1st dont over charge. I only needed it for a day. Was told 2 days was a safe move.. Just unbelievable..

charles t. on 9/5/2016
Rating: 5 out of 5 stars

I would give everything for a U-Haul car ¥

Dan B. on 9/4/2016
Rating: 3 out of 5 stars

I thought the truck was going to Break down on me

ALFRED P. on 9/4/2016
Rating: 5 out of 5 stars

In/out in 5 mins - no reason for longer

NGWE S. on 9/3/2016
Rating: 5 out of 5 stars

Fast, non-procrastinating, professional, well-responsive and attentive.

Justin S. on 9/1/2016
Rating: 2 out of 5 stars

30 mins wait in line to pickup as well as drop off. Never inspected vehicle prior to departure. Seemed as tho there was no sense of urgency.

Christopher S. on 9/1/2016
Rating: 4 out of 5 stars

It was very busy and took a while but the staff was curtious and professional when some customers became impatient. Very impressed with service.

KEVIN S. on 8/31/2016
Rating: 5 out of 5 stars

easy drop off.

timothy m. on 8/30/2016
Rating: 5 out of 5 stars

All the staff did all they could so I can't think of any thing else they could do to improve our rental truck today. Thank you all so much.

Kyle R. on 8/29/2016
Rating: 4 out of 5 stars

everything went smoothly.

Joseph B. on 8/28/2016
Rating: 5 out of 5 stars

Friendly staff. Very helpful.

john b. on 8/28/2016
Rating: 5 out of 5 stars

The people there were professional, friendly and very helpful.

Keturah W. on 8/28/2016
Rating: 4 out of 5 stars

The only problem i had is that one way drop off only gives you a certain amount of miles and I went over because the bridge was closed and i had to go all the way back around to drop off the uhaul. They should refund it d/t the detour we had to take to drop it off

mark t. on 8/25/2016
Rating: 4 out of 5 stars

Truck was noisy, air conditioner did not work properly,stearing was terrible, no room for my foot and gas pedal, etc. People were noce at location but when i ordered truck there were to many annoying questions that were not needed. And they make you feel guilty about keeping the truck for 24 hour period..