This Uhaul experience was absolutely unacceptable. I called to extend my Uhaul reservation and was told that it was accepted, then I woke up to my Uhaul towed outside my house. Uhaul claimed that my contract was expired and they couldn't get ahold of me, despite me previously calling them. Not only did I lose all of the items in my Uhaul, I had to come up with an alternate solution for an important moving job. I was told that I would be contacted by the supervisor for reimbursement of damages, but I was never contacted by them, and it has been over a week. In the 10yrs that I have rented from uhaul, I have never experienced this issue at any other location.
DAVID G
StorCal Self Storage Van Nuys
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Van Nuys, CA 91411
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Dirty truck smelled like urine everything broke inside it had no water cracked windshield no gas grunge seats it was a horrible experience they were suppose to give me a different truck but never did I hated the experience with u haul
Gary PKeep up the good work
RAYMUNDO G10000000000%
JOHANNES MRude customer service
DANIELA C