Will report as fraud on yelp. I drove 30 miles. Vehicle gets 12mpg. I was charged for 8 gallons which is equivalent to 100 miles. Plan to report to BBB as well.
James G
StorCal Self Storage Van Nuys
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Van Nuys, CA 91411
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkNothing, using the online check in service was easy and straight forward and the attendant with the key was SO nice and respectful. Will come back again!
Joseph MDidn’t have the dolly I rented, I had to source my own
REBECCA PDaniel, who I made the reservation with and who checked us in was so friendly, and professional--really very nice, very welcoming. Cannot recommend him enough. He was great when I had to call after we picked up the rental to tell him we had a delay in return because our storage unit flooded and we couldn't access it with the truck. ATTN U-Haul HR: you need to know this guy is an asset and he needs to be retained and appreciated. We had used another U-haul rental location before and the guy was beyond rude, so we went to this location. And we made the right choice.
Aaron SThey didn't check in my vehicle when I returned it. Then I was over charged. When I contact the storage company they were rude. Had to make phone calls to corporate uhaul to straighten out.
Joseph H