The vehicle was great and the rental process went smoothly but it did seem that the operator of SS Snack Street was as unfamiliar as I was with the whole process.
ALAN I
SS Snack Street Vape & Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, BC V6S2C1
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Customer Reviews
- 3.0 Average Customer Rating
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The receptionist was super nice and supportive. Car was clean and new
Kha TI had a very disappointing experience with this individual. The pickup truck I rented showed inaccurate mileage, and the kilometers were nearly doubled when I returned it, despite me having photo proof of the actual distance driven. I also requested a dolly, which was never provided. When I asked for a refund for the missing dolly, I was told that the store does not process refunds and to contact customer service instead. Overall, this experience felt misleading and unprofessional. I do not recommend renting a vehicle from this person. Please be cautious and save yourself the trouble.
ABHISHEK CNo truck was available even though I reserved a month ago (and 100% guarantee of reservation). I took a ferry and an uber to that location to pick up my rental and no one emailed, texted or phoned tot tell me there would be no truck. Uhaul took it away themselves two days prior!!! when I finally got a truck at a different location it had no dollies and I was charged for dollies. It had no gas. The entire experience was one of the first experiences I have ever had - crying running around standing up my movers having to pay them and not being able to get there!
KAREN LDirty van, but good, efficient service from the owner.
VASILEIOS K