On App requested a Dodge ram for queen size mattress/bedframe ,instead it was the smallest GMC. Extra trip and mileage. Requested furniture dolly but only a two wheel offered, useless. This was a furniture move not a box move. Two guys pushing 1 dolly ( my own four wheel dolly) adding more time to my day. The store suggested that this is what you get at satellite pickup, if I’d known that would have gone to your main yard. Why do I know that “now” after a messed up day? Satellite service isn’t what is expected so you need to be clear about the “ limitations” of this “service”. Not only frustrated me but the friend that volunteered to help also paid the price.
Bruce T
SS Snack Street Vape & Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, BC V6S2C1
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Customer Reviews
- 3.0 Average Customer Rating
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Amazing service
Hee SThe vehicle was great and the rental process went smoothly but it did seem that the operator of SS Snack Street was as unfamiliar as I was with the whole process.
ALAN IThe receptionist was super nice and supportive. Car was clean and new
Kha TI had a very disappointing experience with this individual. The pickup truck I rented showed inaccurate mileage, and the kilometers were nearly doubled when I returned it, despite me having photo proof of the actual distance driven. I also requested a dolly, which was never provided. When I asked for a refund for the missing dolly, I was told that the store does not process refunds and to contact customer service instead. Overall, this experience felt misleading and unprofessional. I do not recommend renting a vehicle from this person. Please be cautious and save yourself the trouble.
ABHISHEK C